Senior Global Commercial Operations Manager

| Greater NYC Area

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency.

So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

WHAT YOU'LL DO:

Global Operational Leadership

  • Remain accountable for accurate and timely completion of global program delivery.
  • Partner with leadership to develop and manage operational programs and service overall global commercials team with an emphasis on global accounts.
  • Align with regional ops teams to highlight best practices, and create operational consistency and alignment where appropriate, and enable regional execution of global programs.
  • Partner with Product to drive implementation of business priorities as they relate to tools and systems for the Commercial Teams (ex. Salesforce).
  • Participate in developing operational strategy with Sr. Director & GM to ensure a high level of departmental productivity.
  • Implement continuous improvement, leadership, and increased efficiencies, year-over-year.
  • Be a strategic partner and consultant who provides strategic insights, problem solving, and guidance to the global commercial teams.
  • Drive internal narratives and executive presentation development.
  • Partner with Business Intelligence to ensure reporting needs of Commercial Teams are being met, and to achieve global consistency in KPI definitions.
  • Partner with Commercial Analytics to refine data input and requirements for global programs and relevant templates.
  • Remain accountable to understand business compliance requirements and their auditability.

Change Management:

  • Execute global change initiatives and programs to minimize risk and maximize business gain.
  • Implements operational strategy and plan for standardization.
  • Provide support to teams specifically around change management, building process, and policy.
  • Partner with Commercial Training and key stakeholders to ensure process participants have the training and resources they need to execute successfully.

Cross-Functional Leadership:

  • Participate in team training and development.
  • Provide role modeling for our TTD values across the organization.
  • Support Ops Senior Leadership in attracting, developing, and retaining talent.

WHAT YOU'LL BRING:

  • 5-8 years of experience with increasing seniority within Sales Operations, Program Management, or Management Consulting discipline.
  • Experience leading change in fast paced, highly mutable environment.
  • Experience leading process improvement or change management projects end to end.
  • Strong quantitative, analytical, and problem-solving skills, with a bias for action.
  • Impeccable communication skills and experience managing senior level stakeholders to shared outcomes.
  • Experience working in concert with key internal partners, such as Sales, Legal, Finance, Marketing, and Product, to leverage process and systems synergies.
  • A high EQ level and proven experience driving change management that is sensitive to organizational context.
  • Ability to work independently, as part of a team and in a fast-paced environment
  • Preferred: experience directing Salesforce implementation, including prioritization and roadmap planning in partnership with Product or Engineering teams.
  • Preferred skills: multitasker, customer service oriented, attention to detail, organized, analytical, problem-solver.

#LI-AS1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReduxLibraries
    • ASP.NETFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our NY office is sandwiched between Flatiron and K-Town, close to lots of great restaurants.

An Insider's view of The Trade Desk

How do you collaborate with other teams in the company?

Our most recent Connected TV (CTV) launch was exciting because CTV is a big industry game changer. A lot of people from the London office worked on the project, so I know about the problems we had to solve in order to get us to the point where we could push it live. I’m excited to see how well it takes off.

Kruna

Software Engineer

What makes someone successful on your team?

Unrelenting curiosity. When you’re given a problem or task, you’re so curious that you become obsessive about solving it. I always know that I’ve found great engineers when they refuse to let go of a problem I’ve given them until they figure it out. This quality proves especially useful for a lot of the problems we work on.

Tim

Senior Software Engineer

How do you make yourself accessible to the rest of the team?

During the Engineering Palooza event three years ago, a group of 25 engineers, spent a week in Boulder just brainstorming ideas and talking about our next-gen infrastructure. The sheer brain power in that room was absolutely amazing! Since then, the team has grown, ideas have expanded, and we’re tackling more complex problems than ever before.

Arvind

Principal Lead Software Engineer

What's the biggest problem your team is solving?

Those moments usually involve us looking at vast volumes of data to answer a question or inform a decision. A few examples are investigating how a client uses a certain feature, so we can build a new one to increase efficiency, or helping partners write an attribution model or build a custom report, so they can gain new insights from their data.

André

Solutions Architect

What are The Trade Desk Perks + Benefits

The Trade Desk Benefits Overview

At The Trade Desk we think what you do outside the office is just as important as what you do inside the office, which is why we offer a range of benefits to help our employees lead a healthy and balanced life. We offer competitive benefits ranging from parental leave to savings and investments plan that help you plan for the future. We have offices around the world and they all have something that makes them unique, whether there's a fridge stocked with local craft beer, or daily ping pong tournaments, there's always something fun happening at our TTD offices.

Culture
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Competitive Salary. Flexible Hours. Meaningful Stock Options. Full health, dental, and vision coverage. Awesome office location with fully stocked fridge, gourmet local coffee, games and breakfast & lunch 2X per week.

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