Senior AV Specialist
Yext (NYSE: YEXT) is building the next big thing in AI search, and the next big thing is answers.
With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions. Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links.
We have a big, audacious mission to transform the enterprise with AI search. To achieve that, we need bright minds and diverse perspectives to join our growing company and help us continue to disrupt an industry. Does this sound like you?
Yext has an immediate opening on the IT Ops team for a Senior IT AV Specialist. This person will be responsible for overseeing all audiovisual systems in our brand new, modern, state-of-the-art HQ in NYC. The ideal candidate will provide expertise in orchestrating audiovisual demands for high profile events and experiences including executive meetings, special office programming, and company all hands. He/she will work closely with our Brand Experience and Workplace teams to deliver TV or Broadway-level stage and AV support for a world-class experience for those in our offices and remote employees around the globe.
What You’ll Do
- Management/troubleshooting of AV equipment, including but not limited to audio, video, lighting, computer networking systems and hardware both in-house and client systems
- Provides on-site meeting support for Senior and Executive level leadership
- Supporting/Creation of marketing content to be distributed where appropriate
- Setup and tear-down of meeting space equipment as needed
- Monitoring of AV equipment during presentations
- Performs routine maintenance of all Conference Rooms and Audio Visual Systems
- Act as primary contact for all AV-related inquiries across all Yext offices globally.
- Flexible hours to align with key meetings that require support (e.g., Sunday prep - Monday event)
- Develop and maintain detailed documentation and how-to-use guides
- Translate business requirements into technical designs and engineer appropriate deployments
- Develop innovative ideas; assist with defining the centers strategy for a broad range of audio, video, and conferencing technologies that can streamline work-flows and provide additional features
- Monitor AV email and provide timely responses
- Help drive the Audio & Video contract and ensure all equipment are covered and proper SLAs are in place
What You Have
- Bachelor’s degree - Audio Video Conferencing, or AV Engineering or related technical field
- 5+ years’ experience in managing IT and AV equipment and computer software systems
- Demonstrate extensive knowledge of audiovisual equipment including analog/digital audio mixers, wireless microphone systems, seamless video switchers, and projectors/displays
- Extensive knowledge of Zoom and all related products/features.
- "Experience with Google Apps, MS Office, Keynote and other Presentation software"
- Experience with Adobe Creative Cloud and other content editing applications is a plus
- Basic knowledge of data networking principles, architecture, and applications
- Experience in the basic installation, configuration, operation and administration of operating systems, applications and hardware for Macs, PCs and LANs
- Flexible, long, and weekend hours sometimes required
- Ability to move, lift, carry, push, pull, and place objects up to 25 pounds without assistance
- Ability to think critically and work both independently and as part of an overall project team
- Outstanding organizational, communication, and relationship building skills conducive to driving consensus; able to successfully partner with all functions across the entire company
- You have a proactive, positive, can-do attitude. You drive projects to completion
#LI-JM1
Yext is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a reasonable accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.