Founded in 2014, Even Financial is a B2B fintech company that is transforming the way financial institutions find and connect with consumers. As the leading search, comparison, and recommendation engine for financial services, Even seamlessly bridges financial institutions (including American Express, Goldman Sachs, and SoFi) and channel partners (such as TransUnion and MoneyLion) via its simple yet robust API and embeddable marketplaces. Even turns any consumer touchpoint into an ROI-driven, fully customizable, programmatic acquisition source with full compliance and security at scale. Even’s investors are leading financial services firms and VCs, including American Express Ventures, Canaan Partners, Citi Ventures, F-Prime Capital (Fidelity), Greatpoint Ventures, Goldman Sachs, LendingClub, and MassMutual Ventures. Even placed in the Top 50 of the 2020 Deloitte Technology Fast 500, awarded to the fastest growing tech companies in the world, and has originated over $3B in credit to date.

About the role:

As an IT Operations Engineer you will provide critical support and management to Even Financial’s core IT and third party SaaS platforms, as well as providing front line user support to all other teams in our New York City headquarters as well as remotely. Even is a rapidly growing company with a large remote workforce, with almost no on-premises infrastructure (100% of Even’s IT infrastructure is cloud or SaaS based). Your job will be to own the IT infrastructure and architecture, prepare for scale, and bring in automation to improve IT systems & responsiveness, and work to improve security and user experience.

Day to Day:

• Own and manage MDM setup and solutions (JAMF in AWS, Microsoft Intune & Azure Active Directory)
• Management and procurement of IT assets including laptops & supporting hardware
• Own and manage vendor relationships for SaaS vendors
• Provide support and mentorship to junior staff providing IT helpdesk support and troubleshooting for local and remote employees
• Serve as a level 2 / level 3 support resource when needed
• Management of key third-party SaaS systems such as Jira, Google Workspaces, Okta, GitHub, etc
• Management of on-site network and WiFi infrastructure
• Management/troubleshooting of on-site A/V and conferencing hardware
• Work with the security team to maintain overall security posture within IT and third-party SaaS systems
• Automating typical day to day tasks where possible to streamline organizational efficiency

You may be a fit if you have:

• Experience managing third-party SaaS systems such as Google Workspaces, Slack, Atlassian, Okta, etc for small and medium businesses / startups.
• Experience with automation, scripting and AWS is a huge plus.
• Experience with MDM solutions for both MacOS and Windows (JAMF, Microsoft Intune).
• Experience configuring and maintaining on-site networking infrastructure, including WiFi connectivity.
• Experience maintaining, managing, and supporting MacOS and Windows devices.
• Experience at startups and/or with modern IT stacks a plus.

Full time employees are eligible for the following benefits:

Comprehensive medical/dental/vision packages + life and disability insurance

401K retirement plans

Stock options

Company paid holidays

Uncapped paid time off (PTO)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.