Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Senior Manager, Facilities and Workplace Operations to join our People & Culture team. 

Want to help us transform the travel experience? The ideal candidate will have had experience in direct management of facilities, strategic oversight of the team’s workplace experience and vendor management. Away is looking for a Senior Manager, Facilities and Workplace Operations who will oversee every aspect of our office space -- from proactively identifying the needs of our growing team and overseeing daily office operations and maintenance -- to how we design productive and collaborative workspaces, create energizing experiences, foster community and wellness across our talented team all to deliver an inclusive environment where our employees can thrive. As a member of the People and Culture team, the ideal candidate must be a close listener and problem-solver with a strong customer-service orientation. The role reports to Away’s VP of People & Culture and is located at our headquarters in SoHo, New York City.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our employee resource groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What you’ll do:

• Ensure that our office space runs in a highly efficient manner on a daily basis.
• Oversee workplace operations, including space planning, in partnership with key cross-functional stakeholders.
• Engage with employees and managers to ensure their workplace needs are met, identify new initiatives and find creative solutions to elevate the employee experience in the physical office. 
• Be the owner of all workplace initiatives as it relates to our Future of Work Taskforce, ensuring a smooth transition and optimization of the workplace as we move to support a hybrid model. 
• Oversee workplace experience team who manages daily office operations including front desk operations, vendor relationships, food programming, deliveries, company events and office support.
• Serve as the New York onsite point of contact for all workspace vendors and landlords.
• Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local law and code.
• Oversee the facilities budget and seek out opportunities to reduce maintenance expenses and ensure documentation and contracts are organized and systematically reviewed.
• Manage and maintain all maintenance contracts, including fire alarms, HVAC, etc.
  

Who you are:

• You have a minimum of 8+ years experience in facilities management and/or construction with a record of results
• You have experience delivering projects on time and within budget, and you’ve worked with contractors, vendors and architects to build out office space
• You have working knowledge of OSHA compliance regulations and experience and maintaining building safety programs
• Prior experience managing a team is preferred but not required
• You ensure the employee experience is of the highest priority when approaching all workplace initiatives. 
• You operate with a service-mindset, love creative problem solving and approach your work with an innovative approach.
• You find no task too big nor too small and are happy to do whatever it takes to bring a vision to life
• You are an excellent communicator in both interpersonal interactions and in written communications
• You love to travel (but that's a given)
  

About Away:
Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies” and has been recognized on TIME’s list of “Best Inventions.” To learn more, visit awaytravel.com.