Senior Manager, Ad Operations

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WHO WE ARE LOOKING FOR:

We are looking for a Senior Manager, Ad Operations to join our Inventory Partnerships team. We are looking for a candidate with operational experience to help further develop, streamline and troubleshoot workflows relating to our publisher deals and partnerships.

WHAT YOU WILL BE DOING:

  • Become an expert on The Trade Desk’s Publisher Management Platform
  • Work closely with the Publisher Partnerships team to understand new partnerships TTD is engaging in
  • Create internal resources that outline new partners’ inventory offering, creative specifications and provide guidance as to the steps required to activate spend
  • Analyze live campaign setup and offer optimization suggestions if a campaign is not scaling or performing
  • Work closely with internal Product and Engineering teams to understand the new product releases that enhance buying within TTD
  • Work directly with SSP partners to troubleshoot deals that our clients and account managers require assistance in resolving
  • Lead client and/or publisher calls that review performance/troubleshooting/ops of deal executions.
  • Provide best practices for deal setup
  • Assist in resolving ticket submissions in a timely manner
  • Lead new publishers/supply vendors through the direct tag certification process and assist with any deal ID testing
  • Meet regularly with cross-functional internal teams to showcase results, progress, and product enhancement data from clients
  • Maintain existing publisher relationships by highlighting new operations capabilities at publisher meetings and helping to evangelize publisher’s value propositions to internal teams
  • Provide excellent customer service to internal clients (client and team inquires, requests) and external clients (agencies, publishers and other partners)

WHAT YOU BRING TO THE TABLE:

  • BA/BS and 3-5 years of experience in digital media with a strong understanding/curiosity of Ad Ops role (testing tags, tracking, monitoring campaign delivery)
  • Operational mindset with the ability to create process and identify needs
  • Strong working knowledge of Video Ad serving and VAST/VPAID tags
  • Adept understanding of different troubleshooting tools and experience addressing video ad serving/creative issues
  • Comfortable with numbers and quantitative analytics, with a strong proficiency in Excel. Experience with SQL, Python, or other analysis tools a strong plus.
  • Experience working as a liaison between business and technical stakeholders; capable of simplifying technical concepts into digestible information for clients and business teams
  • Ability to work cross functionally with many teams
  • Attention to detail & top notch organizational skills
  • Excellent organizational, planning and time management skills for handling multiple projects and activities
  • Expertise in working with DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Location

Our NY office is in the Grace Building with sweeping views of the city, Bryant Park and close to lots of great restaurants.

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