DoorDash
New York, NY

Senior Manager, Merchant Strategy & Planning

| Greater NYC Area
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We’re looking for a Senior Manager to lead our Merchant Strategy & Planning function. 

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. We are looking for a motivated and hands-on operator to lead our Merchant Strategy & Planning function. In this role, you’ll lead end-to-end planning for our Merchant Org, including building our long-term vision and key metrics, driving new initiatives, and aligning key stakeholders across Product, Engineering, Analytics, Sales, Operations, Marketing, and more. You will implement a structured and efficient approach to business planning at the global level. This role reports to the Global Head of Merchant Strategy & Operations. 

What you’ll do

  • Strategize – Craft DoorDash’s Merchant Strategy, defining strategic and operational objectives  
  • Implement – Drive go to market planning for new DoorDash merchant initiatives and track or update business priorities throughout the year 
  • Program Management - Drive accountability across the organization and ensure a highly structured approach to operations, business reporting/meetings, feedback loops, budgeting, and go-to-market
  • Experiment – Use data-driven decision-making to run tests or develop insights to inform strategic initiatives 
  • Influence – Work cross-functionally across the Merchant Organization and broader DoorDash to align on key priorities, North Star Objectives and resourcing needs 

About you

  • Self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
  • Naturally curious – You always look for ways to innovate and improve
  • Relentless – You roll up your sleeves and do whatever it takes to make things successful
  • Relationship-builder – You can influence and motivate people at all levels across a variety of job functions and hae a bias towards collaboration and inclusion 
  • Problem solver – You can independently translate high-level goals into actionable plans
  • Story-teller - You have excellent written and verbal communication skills with the ability to tell inspiring stories and business plans
  • Organized - You love structure and are highly organized and detailed oriented 
  •  

Qualifications

  • 7+ years of experience in consulting / strategy / business development / program management / technology / banking or related experience; high-growth or early-stage startup experience is a plus
  • Proven track record of leading initiatives, working cross-functionally, and succeeding in a team first environment
  • A passion for continuous process improvement and collaboration
  • Excellent Excel skills (can perform complex functions) ; SQL knowledge is a plus
Why You’ll Love Working at DoorDash
  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.
About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

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Where we are

Our office is in the Flatiron District near many restaurants, shops, and public transportation. Walking distant to Madison Square Park.
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What are DoorDash Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Acme Co. also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
DoorDash reimburses employees up to $75 per month on fitness activities.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications

Jobs at DoorDash
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Greater NYC Area
1 week ago
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DoorDash
Remote
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DoorDash
Greater NYC Area
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Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Director, Diversity, Equity, and Inclusion

DoorDash
Greater NYC Area
1 week ago
This role reports to the VP of Global Culture, Belonging, and People Growth and will lead the Diversity, Equity, and Inclusion (DEI) team under the broader Culture, Belonging, and People Growth (CBPG) department. CBPG’s mission is to create a culture of belonging and connection where diverse identities can thrive and every employee can do the best work of their career. As part of CBPG, we strive to deliver a consistent and inclusive experience for our ~3,000 employees across the U.S., Canada and Australia - regardless of their location, background or job function.

Director of B2B CRM Marketing

DoorDash
Greater NYC Area
1 week ago
As the Director of B2B CRM you will manage a team of Marketers responsible for managing the customer lifecycle of our B2B products through email, SMS, push notifications and in-app messaging. You will inspire a team, own business goals and collaborate with all parts of the business to create and execute CRM strategies that improve retention and surprise and delight our customers.

Real Time Analyst

DoorDash
Greater NYC Area
1 week ago
The Real Time Analyst will become a subject matter expert on workforce planning and intraday operation fundamentals including: real-time queue monitoring, skilling, reporting, escalating known issues, and tools troubleshooting in a global customer support operation. Real Time Analysts may also be asked for insights and recommendations for process improvements based on trends and ad hoc reporting/tasks as assigned by the Workforce Manager or Vendor Operations. This role also works with support leaders to ensure service levels are reached throughout the day. The ideal candidate is a self-starter with strong analytical and communicative skills.

Area Manager

DoorDash
Remote
1 week ago
We’re looking for motivated leaders who love delighting customers and thrive in fast-paced, physical environments.  What You’ll Do... You’ll be a regionally-based manager focused on supporting the expansion and growth of our ultra-fast delivery business. As we grow, we will build efficient and scalable processes to create a best-in-class operation.   Build.  You’ll have your fingerprints all over DoorDash’s next big business.  You’ll do whatever

Senior Manager, Merchant Strategy & Operations - New Merchant Programs

DoorDash
Greater NYC Area
1 week ago
We’re looking for a Merchant Strategy & Operations Senior Manager to launch and scale our suite of merchant products.On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate efficiently on the platform. As the Senior Manager of Merchant Product Adoption, you’ll be responsible for figuring out ways to scale our growing suite of merchant products and services to partners. You’ll be responsible for building new products to help our merchant partners grow, driving more value from our existing suite of products and finding ways to help our teams move faster.

Technical Program Manager, Infrastructure

DoorDash
Remote
1 week ago
Our team is looking for a Technical Program Manager for our Infrastructure Engineering Teams to drive important initiatives related to Core Infra, Core Platform, Data Platform, and Site Reliability. Projects/programs will require general cross organization coordination/facilitation, stakeholder management, and ownership of results.

Operations Manager

DoorDash
Remote
1 week ago
Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an amazing work culture. Delight customers. You’ll collaborate with internal teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources and support needed to achieve these goals.  Day to day operations. Organize schedules, approve timecards and update standard operating procedures. Make sure associates are set up for success and work safely and productively.   Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules, troubleshoot facility issues.  Process Improvement. You’ll assess the operational and financial impacts of your decisions, and iterate based on data to build scalable solutions to improve our overall business.

Operations Manager

DoorDash
Remote
1 week ago
We’re looking for a people-focused leader and experienced operator to lead one of our new DashMart facilities. New Verticals is a new, lean team at DoorDash.  We’re building and scaling new ways to delight our customers, leveraging the DoorDash platform. What You’ll Do:  Training and coaching.  Make sure your team is set up for success to work safely and productively.  Assess associate work performance and provide detailed feedback. Build an

Associate, New Verticals

DoorDash
Greater NYC Area
1 week ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers. Analyze.  You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate.  You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Leadership Recruiter

DoorDash
Greater NYC Area
1 week ago
We’re hiring a Leadership Recruiter as we invest in and expand our leadership team at DoorDash. As a Leadership Recruiter, you will play an integral role in executing against some of our most complex leadership searches by overseeing the leadership search process for the most sought after talent (technical and non-technical) across DoorDash. You will be responsible for developing a robust, thoughtful, search strategy that will attract exceptional leaders. Individually and in partnership with Researchers, you will build out talent networks and develop trusted relationships with executives. 

Software Engineer, Product

DoorDash
Greater NYC Area
2 weeks ago
Develop, release and run large-scale web applications. Develop and define the backend architecture and tech stack for a product area. Improve performance, reliability, scalability and security for our backend systems. Be involved in transitioning our monolithic codebase to a microservice-based architecture. Completely disrupt logistics by tackling bleeding-edge, technical problems.

Manager, Merchant Strategy & Operations - Selection

DoorDash
Greater NYC Area
2 weeks ago
On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate efficiently on the platform. As the Manager of Merchant Selection, you’ll be responsible for figuring out ways to improve our merchant base in every market across the USA. You’ll be responsible for building playbooks to have great selection at the market level, building new products to help our merchant partners grow, and find ways to help our teams move faster.

Internal Communications Specialist, People & Culture

DoorDash
Greater NYC Area
2 weeks ago
The Internal Communications Specialist, People & Culture is a newly-formed role wholly dedicated to communicating our People Team strategy, programs and policies, and will work closely with our Chief People Officer. The role reports to the Director of Employee Communications & Connections and is a member of the broader Culture, Belonging & People Growth (CBPG) department within DoorDash’s People Team. CBPG’s mission is to create a culture of belonging and connection where diverse identities can thrive and every employee can do the best work of their career. As part of CBPG, we strive to deliver a consistent and inclusive experience for our ~3,000 employees across the U.S., Canada and Australia - regardless of their location, background or job function.

Senior Associate, Partner Operations

DoorDash
Greater NYC Area
2 weeks ago
As a Partner Operations Manager, you are a critical piece of DoorDash’s growth and success in every market in which we operate. You will be responsible for key operational metrics, leading strategic projects, and working side-by-side with our Product team to build new product features.

Strategy & Operations Manager, Supply

DoorDash
Greater NYC Area
2 weeks ago
As the leaders of our core business, Strategy & Operations Managers are directly responsible for the development, growth, efficiency, and quality of our markets. Strategy & Operations Managers are skilled General Managers who can blend creativity and analytics to solve complex logistical problems, lead and influence teams, and get stuff done through their world-class operational prowess. Think this is you? Read on…

Head of Consumer, Ads & Promotions

DoorDash
Greater NYC Area
2 weeks ago
Build a major pillar of our Advertising and Promotions business unit. You will do whatever it takes to scale, from high level strategy to nitty-gritty operational details.  Evaluate and prioritize new opportunities, performing quantitative and qualitative due diligence. Balance the marketplace. You will assess the operational and financial impacts of your decisions, and iterate based on data.  Lead a team, and collaborate with cross functional partners including sales, marketing, analytics, product, and our senior team.

Engagement Manager, Mid-Market - NYC, Austin, or ATL

DoorDash
Greater NYC Area
2 weeks ago
Engage partners in growth strategy conversations (i.e., adding more stores to DoorDash, increasing same-store sales, growing net profitability, etc). Strategically introduce and execute on new DoorDash product opportunities to broaden partnership depth and increase partner revenue streams (i.e., white-label fulfillment). Execute co-marketing campaigns with partners to promote the DoorDash partnership, drive sales, and increase customer awareness .

CRM Marketing Manager, Canada

DoorDash
Greater NYC Area
2 weeks ago
As CRM Marketing Manager you will be responsible for communications and programs to increase retention and engagement of our customers across email, SMS, push notifications and in-app messaging. In this role specifically, you will collaborate with our Canada team to create and execute CRM strategies that move business metrics for the Canada market and surprise and delight our Canadian customers.

Manager, Merchant Services Strategy & Analytics

DoorDash
Greater NYC Area
2 weeks ago
The Merchant Services team at DoorDash is responsible for bringing merchants onto the DoorDash platform. We are looking for an analytical problem solver to drive reporting, automation and business insights for the team. You’ll work cross-functionally to identify the key opportunities to power improved business performance and bring structured data insights to guide our teams.

Manager, Merchant Experience

DoorDash
Greater NYC Area
2 weeks ago
We're looking for a key member of our Merchant Strategy & Operations team to manage and optimize the experience of our merchant restaurant partners, aiming to retain and engage merchants and drive satisfaction. You’ll build and scale operational programs to improve the merchant experience, working cross-functionally with our product, engineering, account management, analytics and support teams to enable our most valuable merchants to work seamlessly with DoorDash. 

Enterprise Corporate Account Executive

DoorDash
Greater NYC Area
2 weeks ago
As a Corporate, Enterprise Account Executive, you'll have the opportunity to join one of our newest verticals on the ground floor, while still being able to use the expertise of our larger sales organization. This team is building the playbook for bringing on our largest enterprise customers.

Director, General Manager - Government & Nonprofit

DoorDash
Greater NYC Area
2 weeks ago
DoorDash is quickly expanding its first-of-a-kind social impact program, Project DASH, to help governments and nonprofits serve their constituents through last mile delivery. Examples of services may include food rescue from grocery stores and restaurants to soup kitchens, delivery of food packages from schools & food pantries to families, or the delivery of supplies and other essential items to senior citizens and other vulnerable populations. This role will take on end-to-end leadership of this new business unit in collaboration with our Policy and Social Impact team, and lead a high-performance team of operators. The GM will help set a long-term course for this effort and scale it against audacious goals in the years ahead. In doing so, the GM will help transform the way that governments and non-profits service their constituents, impacting millions of people in communities around the world.

People Services Support Analyst

DoorDash
Remote
2 weeks ago
The People Services Support Analyst is part of the People Operations team and will own processes and transactions associated with the employee lifecycle and work in systems that support transactions, such as Workday and Jira as well as other ancillary systems in a thoughtful and efficient way. The role of the People Operations Team > People Services Team is to ensure a seamless employee lifecycle experience (onboarding, employee changes, off-boarding), with a focus on process optimization, compliance, and efficiency. This role reports to the Director of People Operations and is a remote position.

Engagement Manager - Mid-Market

DoorDash
Greater NYC Area
2 weeks ago
You are a highly effective sales or business development professional, capable of engaging in business level and P&L focused conversations with C-level executives 30+ location businesses. You are an analytical thinker who enjoys diving into financial models and mapping out P&L implications of potential deal structures. You can lead a complex, multi-party sales process in a highly consultative manner. You naturally gravitate toward using data and insights to change perspectives on the client-side.

Strategy & Operations Manager, Ads & Promotions

DoorDash
Greater NYC Area
2 weeks ago
This role will help to build one of the team’s key verticals, partnering cross functionally with marketing, sales, operations, analytics, product, and our senior leadership team to optimize existing offerings and enable faster sales cycles through both process and product.

Senior Legislative Counsel, Future of Work

DoorDash
Greater NYC Area
2 weeks ago
DoorDash is looking for an experienced legislative counsel and policy professional to join the team’s Policy Development and Research Group. The Senior Legislative Counsel will shape the legal and regulatory framework for a new sector of the economy at a pivotal moment. This expansive role goes far beyond legislative analysis. You will work with stakeholders across the company to develop and support the adoption of policies that best serve Dashers, merchants, and consumers. 

Technical Program Manager, Operational Excellence

DoorDash
Remote
2 weeks ago
Our team is looking for a Technical Program Manager for our Operational Excellence Engineering Teams to drive important initiatives related to Fraud, Customer Support, Delivery Experience, and Geo Intelligence. Projects/programs will require general cross organization coordination/facilitation and ownership of results.

Engineering Manager, Pickup

DoorDash
Greater NYC Area
2 weeks ago
Lead a team of full-stack engineers (ios, android, web, backend). Grow the team by developing internal leaders (managers and senior IC’s) and attracting world-class talent. Provide technical guidance and leadership. Engage with key internal business stakeholders to define the roadmap and vision for our Pickup product, including building the right technical foundations for exponential growth.

Caviar Strategy & Operations Manager, Growth & Special Operations

DoorDash
Greater NYC Area
3 weeks ago
You will lead merchandising for the Caviar consumer app working with product, drive our consumer promotions strategy working with marketing, own pricing initiatives and execute other mission critical cross-functional initiatives in key local markets. In a typical day, you may craft a winning local strategy for one of our key markets, guide new product ideas or rollouts, run analytical rigorous experiments to optimize growth, dive into data to explain the performance of a promotion at the lowest level of detail, and make sure we never stop growing.

Strategy & Operations Associate, US Market Strategy

DoorDash
Greater NYC Area
3 weeks ago
The Strategy & Operations team is responsible for strategic development and growth at DoorDash. Strategy & Operations Associates work to define the value of new initiatives, and run and refine experiments to drive growth. You will dive into data to explain market performance at the lowest level of detail, devise high-impact strategies, and work side-by-side with external teams to make those a reality.

Manager, New Verticals

DoorDash
Greater NYC Area
3 weeks ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers. Analyze.  You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate.  You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Senior Operations Specialist

DoorDash
Remote
3 weeks ago
Training and coaching: Organize schedules, approve timecards, update training manuals and standard operating procedures. Make sure new associates are set up for success and work safely and productively.  Provide coaching and build an amazing work culture. Assist with day-to-day tasks. Receive product from partners, place product in appropriate locations, prepare orders, help clean and organize work areas. You’ll do whatever it takes to delight our customers with a high-quality experience. Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.  Facility Management. Open and close the facility, monitor supplier deliveries, manage regular cleaning and maintenance schedules.  Help improve operations.  Contribute ideas to improve our quality and customer experience.

Senior Product Designer

DoorDash
Greater NYC Area
3 weeks ago
We're looking for Senior Product Designers to create world-class user experience on all marketplace fronts. Our Design team is still in an early stage, which means you’ll contribute to shaping the design culture and process from the ground up and get to drive big and meaningful design problems.

Senior Product Design Manager (NYC Site Lead)

DoorDash
Greater NYC Area
3 weeks ago
We're looking for a Site Lead in our office in NYC. As a Site Lead, you will build the design team from scratch and define the design team’s culture in NYC. The NYC design team will lead the emerging use cases for our Consumers such as Pickup, DoorDash for Work, Dine-in, and many more as DoorDash grows beyond our food delivery service. Your PM and Engineer counterparts are colocated in NYC. You’ll work closely with the rest of the Design and Product teams in the San Francisco Bay Area, playing a critical glue between the bi-coastal offices.

Senior Manager, Retail & Incubation

DoorDash
Greater NYC Area
3 weeks ago
The Senior Manager, Retail & Incubation will help steer the company’s effort to adopt and partner with retailers and retail technology partners at all levels of the sector.   The last-mile delivery market for e-commerce is projected to expand rapidly in the next five years, and DoorDash is making meaningful strides to become a leader in this sector. 

Business Analyst, Enterprise Partnerships

DoorDash
Greater NYC Area
3 weeks ago
This role will uncover strategic insights, automate reporting and build internal tools and dashboards to empower the organization. You’ll work cross-functionally between our sales,  marketing, operations, product, and analytics team to support strategic initiatives for the Grocery and Convenience partnership team.

Strategy & Operations Associate, Caviar Merchandising

DoorDash
Greater NYC Area
3 weeks ago
As a Merchandising Associate, you will lead key initiatives that will help grow and improve Caviar.  As a part of the broader Caviar Strategy & Operations team, you will play a key part in building the next phase of growth.In a typical day you may craft a winning strategy to guide new product ideas or rollouts, run analytical, rigorous experiments to optimize growth, dive into data to explain the performance of a promotion or partnership at the lowest level of detail, or identify actions to drive achievement of goals and make sure we never stop growing.

Strategy & Operations Senior Associate, Caviar Quality & Efficiency

DoorDash
Greater NYC Area
3 weeks ago
The Sr. Associate is responsible for ensuring that our customers get fast, defect-free deliveries by improving our fleet logistics and merchant operations. Each member of the team is responsible for understanding, reporting on, and improving specific metrics.  In a typical day, you may design and run operational experiments, work with merchant-facing teams to support our biggest partners, use analytical modeling to understand the drivers behind our KPIs, dive into data to diagnose and solve problems at the lowest level of detail, and always make sure we are providing a best-in-class experience for merchants and consumers through operational and product improvements

Senior Manager, Diversity Recruiting Partnerships

DoorDash
Greater NYC Area
3 weeks ago
This role reports to the VP of Global Culture, Belonging, and People Growth and will be a key member of the Diversity, Equity, and Inclusion (DEI) team. DEI at DoorDash is an interconnected function with Employee Connections, Internal Communications, and People Growth on the Culture, Belonging and People Growth Team (CBPG). CBPG’s mission is to create a culture of belonging and connection where diverse identities can thrive and every employee can do the best work of their career. 

Leadership Recruiting Researcher

DoorDash
Greater NYC Area
3 weeks ago
The DoorDash Leadership Recruiting Team is a newly formed team of talent advisors and business partners to the DoorDash leadership team (C-level/VP/Director) as we discover and hire the best leaders who empower DoorDash’s growth. We’re hiring a Leadership Recruiting Researcher as we invest in and expand our leadership team at DoorDash. As a Researcher, you will play an integral role in executing against some of our most complex leadership searches. In this role, you will own the research and engagement strategy for the most sought after talent (technical and non-technical) across DoorDash company wide. The Leadership Recruiting Team works with DoorDash’s hiring leaders as consultants; partnering to develop and innovate data-driven leadership recruiting strategies. This role will report into the Senior Director of Leadership Recruiting.

Caviar Strategy & Operations Senior Associate, Growth & Retention

DoorDash
Greater NYC Area
3 weeks ago
About the RoleDoorDash is investing in Caviar, the premium marketplace for both Food Enthusiasts and Local Premium restaurants. As a Senior Cx Growth & Retention Associate, you will lead key initiatives that will help grow and improve Caviar.  As a part of the broader Caviar Strategy & Operations team, you will play a key part in building the next phase of growth.In a typical day you may craft a winning strategy to guide new product ideas or rollouts, run analytical, rigorous experiments to optimize growth, dive into data to explain the performance of a promotion or partnership at the lowest level of detail, or identify actions to drive achievement of goals and make sure we never stop growing.

Integrations Management Lead

DoorDash
Greater NYC Area
3 weeks ago
Merchants are at the core of our marketplace and we need to deliver them the best in class experience from onboarding to growth. As DoorDash expands both in scale and breadth of integrated delivery offerings, our technical aptitude must grow with it. As an Integrations Manager, you’ll discover and drive operational improvements across our various integrations providers. This will include prioritizing product roadmaps, technical project management,  go-to-market initiatives, data analysis, issue triaging, and client relationship management. You’ll be responsible for key operational metrics and process improvement from strategy to execution, while relentlessly focusing on efficiency and execution for some of our most challenging business problems.  

Senior Employment Counsel

DoorDash
Greater NYC Area
3 weeks ago
DoorDash is seeking a talented Senior Employment Counsel with deep experience handling a range of labor and employment related matters to join our dynamic team.  As the team’s second employment counsel, you   will assist with  all employment and labor related legal matters, including advising on labor matters, policy and procedures, wage and hour and classification matters, employee relations matters and employment litigation.  You will also advise and assist with policies relating to employee benefits, safety and procedure. Candidates should have a strong attention to detail, be execution oriented, have strong business acumen, superior analytical and writing skills, and should be enthusiastic, well organized, and a team player. Strong interpersonal and communication skills, the ability to operate in a fast-paced environment, and a healthy dose of humor and humility are also essential. This position will report directly to the AGC of Global Employment and can be based in San Francisco, New York, Phoenix, or, for the right candidate, remotely.

Sourcer, Leadership Recruiting

DoorDash
Greater NYC Area
3 weeks ago
The DoorDash Leadership Recruiting Team is a newly formed team of talent advisors and business partners to the DoorDash leadership team as we discover and hire the best leaders who empower DoorDash’s growth. We’re hiring a Leadership Recruiting Researcher as we invest in and expand our leadership team at DoorDash. As a Researcher, you will play an integral role in executing against some of our most complex leadership searches. In this role, you will own the research and engagement strategy for the most sought after talent (technical and non-technical) across DoorDash company wide. The Leadership Recruiting Team works with DoorDash’s hiring leaders as consultants; partnering to develop and innovate data-driven leadership recruiting strategies. This role will report into the Senior Director of Leadership Recruiting.