Senior Manager, Workplace Operations

| Hybrid
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Who we are:

We are Dataminr. We deliver real-time, actionable alerts that are derived from vast amounts of publicly available information. Our clients are the first to know about high-impact events and critical breaking information, giving them the opportunity to act faster and stay one step ahead when every second counts. We are a mission-driven company committed to the power of real-time information as a force for good in the world.

Our groundbreaking AI and machine learning technology cuts through the noise in an increasingly complex landscape by detecting, classifying, and determining the significance of public information. Headquartered in NYC, Dataminr has revolutionized the way that global news, finance, public sector, corporate security and PR/communications professionals know and act on critical, relevant information to protect people, assets and brands.

Along the way, we've grown to over 450 talented employees across six global offices, raised over $570 million from leading venture and growth technology investors, and been referred to as the “super tool of journalists and hedge funds.” We’ve received numerous awards and accolades from our clients, including recognition from CNBC as one of the world’s 50 most disruptive private technology companies in 2016 and joining Forbes’ definitive list of the top 100 private cloud companies in the world, in 2017 and 2018.

A career at Dataminr offers the ability to make a meaningful impact at a rapidly growing tech company with a startup culture, while being supported by the experience of a company founded in 2009. We value ownership, curiosity and drive on an individual level and live these values every day. We empower everyone to have a voice at the table and regularly invest in professional development. Our culture promotes cross team interaction, work-life balance and the sharing of information and ideas because it enables us to do our best work and have fun.

Responsibilities:

  • Oversee team’s execution of office management and office maintenance processes, office space upkeep, common facilities use, office supplies inventory, kitchen pantry and snacks inventory, trash and recycling, incoming and outgoing mail / packages / deliveries management, conference room bookings management, security access, etc. for New York headquarters office
  • Support branch offices and Workplace needs and team staff in Washington DC, Seattle, WA, Bozeman, MT and London, UK, and Dublin, Ireland as needed
  • Plan and execute creative, memorable employee-focused in-office and offsite events including lunches, parties, happy hours, holiday events, and other employee-focused events that help cultivate the Dataminr office experience and office culture
  • Project manage Workplace team office projects (e.g. furniture installations, seating plans, new hire onboarding, desk moves, repairs and maintenance projects, etc.)
  • Manage business vendor accounts and business vendor relationships (e.g. air conditioning company, office supplies vendors, catering vendor, cleaning service, etc.) including sourcing new vendors, negotiating contracts, and managing invoices and payments.
  • Oversee daily all-staff meal catering service vendor accounts, including menu planning, budget management, portioning and consumption statistics, etc.
  • Serve as lead point of contact between Dataminr and building management office and building superintendent, which may include coordinating repairs, fire safety team volunteers and fire drills, and certificates of insurance
  • Organize internal logistics and processes associated with the daily operations of the office.
  • Refine and develop office management and office maintenance processes
  • Process monthly team expenses reports and track expenses to project budgets and vendor budgets.
  • Receive incoming employee requests, executing and/or delegating appropriately and as needed to Workplace team to ensure timely and effective completion
  • Manage, train and cultivate Workplace team including Front Desk Associate and Office Coordinators globally
  • Assist the Senior Director of Real Estate & Workplace with office space build-outs, renovations, office relocations, and furniture projects
  • Travel to branch offices occasionally, if/as needed
  • Work occasional evening and/or weekend hours, if/as needed for occasional after-hours events and projects

Desired Skills and Experience:

  • 5+ years of related experience including Facilities Management and/or Office Operations experience
  • Experience negotiating and setting up vendor contracts and managing suppliers
  • Superior organizational and time-management skills
  • Superior attention to detail and accuracy
  • Ability to seamlessly multi-task organize, juggle, and manage multiple and competing priorities and projects at once
  • Ability to act swiftly under pressure and adapt to changing priorities and processes in a fast-paced environment
  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Experience working with Google productivity tools, including Docs, Spreadsheets, Gmail, and Calendar and Microsoft Office
  • Professional, enthusiastic, friendly demeanor

Our offering of competitive benefits and perks include:

  • Company paid benefits for employees and their dependents, such as medical, dental, vision, disability and life
  • Flexible spending account to be used for out-of-pocket medical, transit, parking and dependent care expenses
  • 401(k) savings plan
  • Generous leave
  • Daily catered lunch
  • A kitchen fully stocked with snacks and beverages
  • Discounted Gym Membership

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

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Location

You'll find our open-floor New York office just blocks away from Grand Central and Penn Station, complete with daily catered meals and a fully stocked kitchen.

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