New York, NY

Senior Salesforce Administrator at BetterCloud

| Greater NYC Area
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BetterCloud is the first provider of SaaSOps solutions to manage and secure the digital workplace. Over 2,500 customers in 60+ countries rely on BetterCloud to automate processes and policies across a company’s SaaS application portfolio. A pioneer of the SaaSOps movement, the company established the first-ever “SaaS Application Management and Security Framework” via two published books entitled “The IT Leader’s Guide to SaaSOps” — Vol. 1: “A Six-part Framework for Managing Your SaaS Applications” & Vol. 2: “How to Secure Your SaaS Applications.” BetterCloud is headquartered in New York City with offices in San Francisco, CA and Atlanta, GA. with offices in ATL and SF.

We’re currently hiring a Senior Salesforce Administrator dedicated to ensuring we are maximizing the efficiency and capitalizing on the full features and benefits of the system based on the businesses needs. 

**This role can sit in either our NYC or Atlanta Office**


  • 4+ years of Administration Experience
  • Salesforce Administrator certification required
    • In addition, prefer one or more additional active Salesforce Certifications, such as Advanced Administrator, App Builder, or any of the SFDC Developer or Architect certifications
  • 2+ years using Apex or Lightning Flow to automate complex business processes
  • Hands on experience with the Administration and customization of Salesforce Connected Enterprise SaaS solutions such as, SalesLoft, NetSuite, Zuora, Datafox, ZoomInfo, Slack, and G Suite
  • In-depth knowledge of capabilities and add ons
  • auditing and remediation experience
  • Knowledge in SOAP API, REST API, and Bulk API
  • Experience integrating Salesforce with 3rd party APIs
  • Strong analytical and logical skills and attention to detail
  • Excellent written and verbal communication and interpersonal skills
  • Excellent decision-making and organizational skills with emphasis on detail and follow-up skills
  • Ability to demonstrate strong teamwork
  • Ability to effectively prioritize and execute tasks
  • BS/BA degree and three + years related experience and/or training; or equivalent combination of education and experience

Preferred Qualifications 

  • Understanding of relational databases, SQL experience is a plus
  • Experience building custom user interfaces using Visualforce, CSS, and JavaScript
  • Familiarity with any scripting language. with a preferred emphasis on Python
  • Data visualization experience using BI tools like tableau
  • Excel proficiency to manipulate and analyze data 


  • Own and optimize BetterCloud’s instance with the growth path to own enterprise business applications and the connections between them
  • Help design, build, manage and overhaul data management processes in and other SaaS applications
  • Write and maintain custom APEX to effectuate purpose built solutions to make BetterCloud’s teams work better and more efficiently
  • Be a counterpart between Sales, Marketing, & CX to execute on ways to improve work streams and drive efficiency across the organization measured in saved hours on repetitive tasks and reduced friction for the front line sales teams
  • Seek out and identify needed system changes and updates
  • Create and maintain new objects as well as new validation and workflow rules
  • Handle additional administration tasks as needed

Compensation | Benefits

  • Career growth opportunities 
  • Competitive salary
  • Full benefits package
  • Stock Options

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

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Where we are

We're in the heart of Chelsea where theres lots of great lunch and happy hour spots! Plus, the office is near tons of subways and Penn Station.

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks

What are BetterCloud Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

Jobs at BetterCloud

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Senior Director, Product Marketing

Greater NYC Area
4 days ago
As the Director of Product Marketing, you will be leading the team’s efforts in driving awareness, consideration, and adoption of BetterCloud products. You will be responsible for developing our product positioning, creating powerful messaging, supporting development of our go-to-market strategy, and leading the execution of key launches and campaigns that push our business forward. This role is cross-functional in nature and will require successful partnership with product, sales, customer success, partnerships and various other teams across the company.