Senior Technical Implementation Consultant

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About Us:

DailyPay is the leader in the on-demand pay industry with an unrivaled technology platform, an unmatched list of blue-chip clients and an extensive list of industry awards. We are rewriting the invisible rules of finance by creating a new financial system. A financial system that is more equitable and inclusive, and benefits everyone. A financial system that enables workers to access their earned pay when they need it. We believe that money should move faster and smoother between employer and employee, between merchant and shopper, between financial institution and customer. 

We are a mission-driven company hyper-focused on designing technology that can build a better financial system and future. It’s no wonder that we are growing at an extraordinary pace. Now we are looking for people who are as passionate as we are about reimagining how money moves. If you’re willing to define new rules, change systems and lives, come join us at DailyPay.

The Role:

DailyPay is seeking a forward-thinking, organized, and enthusiastic Senior Technical Implementation Consultant to join our rapidly growing company in NYC. This individual will be a pivotal member of our Implementation team, leading the deployment of our SAAS solution for some of our largest accounts. This person will lead the technical integration between third party vendors and DailyPay. The Senior Technical Implementation Consultant will be responsible for managing the entire implementations lifecycle, from pre-sales to go-live. Success in this role will rely on a combination of strong discovery skills, technical proficiency, confidence working with clients, ability to manage the details while seeing the bigger picture.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

  • Act as the lead point of contact during the implementation cycle
  • Lead the technical aspects of the DailyPay integration for Large Enterprise and Strategic customers
  • Perform comprehensive discovery and build robust documentation of the implementation requirements
  • Coordinate internal and external resources to ensure a timely and successful launch
  • Perform technical research to provide unique solutions for complex customer integrations
  • Become a specialist in our product, configuration, and internal processes
  • Identify, manage, and mitigate project risks
  • Work hand in hand with the sales team to assist with pre-sales and scoping discussions
  • Suggest new product features and functionality based on implementation experience and feedback from DailyPay customers
  • Work closely with the operations and support teams to discuss implementation details and nuances during the post launch handoff
  • Record and share new processes with coworkers to expedite learning among the team
  • Help to mentor and train new team members

What You Bring to The Team:

  • Bachelor’s degree in Business, Engineering, or equivalent work experience 
  • 7+ years of experience in Implementation of SAAS solutions
  • Experience working with demanding, high-stakes enterprise and strategic accounts, managing operational and C-level stakeholders at customers, and supporting day-to-day needs to manage these relationships
  • Ability to manage multiple implementations simultaneously
  • Detail-oriented with the ability to set priorities and be flexible in a changing environment
  • Excellent written communication and presentation skills
  • Experience leading data validation, unit testing, and UAT 
  • Experience with sFTP automation and API builds (reviewing logs, troubleshooting, etc.)
  • Working proficiency in Microsoft Excel and Google Suite
  • Experience in early stage products, markets, and companies preferred
  • Occasional need to work outside of normal business hours as required to support customers may be required

Bonus Points for: 

  • Experience with Dell Boomi or similar products
  • Experience with HCM, Payroll and Time Management Systems

What We Offer:

  • Competitive compensation
  • Opportunity for equity ownership
  • Exceptional health, vision, and dental care
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited books from Amazon
  • Unlimited PTO
  • 401K with company match

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

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Location

We are in the heart of the financial district, with great spots to eat, grab a coffee or enjoy a happy hour.

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