Director, Technical Training
Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.
Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we're creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.
The Opportunity:
- Grow and develop a team of technical trainers
- Establish processes, standards, KPIs, and upskill methods for the training team
- Serve as a solutions focused trainer, run technical workshops and classes and provide post-training customer support
- Present deeply technical content to internal and external audiences
- Work closely with Solutions Architect and Engineering teams, acquiring deep expertise and providing valuable insight as to how to better teach technical aspects of the platform to the customers
- Use feedback from training sessions to help drive enhancements to the product
Who you are:
- Love teaching and managing people
- Love breaking down complex technical concepts into simple ones
- Enjoy presenting to small and large groups, comfortable with public speaking
- Enjoy getting “in the weeds” with the customers and maintaining positive upbeat classroom atmosphere while diving into technical content
- Have an eagerness to learn and excel in a truly high-paced environment
- Organized and self-disciplined, detail-oriented, focused on execution
What we’re looking for:
- Previous experience managing training teams
- Bachelor's degree in engineering-related field or equivalent practical experience (10+ years)
- Experience presenting, teaching and/or communicating educational material to an internal and external audience
Bonus skills:
- Proficient working knowledge of REST APIs and other web services
- Relational or other database query experience
- MongoDB aggregation framework
- BI tool experience (Tableau, Power BI, etc)
- Node.js
- Modern front-end framework experience (i.e. React, Angular)
- Experience with building training content
- Experience with writing technical content
Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.