Showroom Supervisor at Moda Operandi

| Greater NYC Area
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Position Summary

What You’ll Do

  • Manage the day to day operations of the showroom, team scheduling and standards
  • Manage operations and processes for all merchandising and stylist showroom requests
  • Assist stylist in their appointments as requested
  • Ability to host clients when stylist is unable; must have a comfortable and professional level interacting with clients.
  • Drive excitement and client engagement, leading to sales and client acquisition, through the planning and merchandising of showroom product
  • Act as a senior Moda Ambassador to host showroom client events and activations
  • Create opportunities to surprise & delight clients; execute the highest level of bespoke luxury service in the industry and drive Stylist team to execute the same
  • Schedule product training for the Stylist team and support to train new Stylists
  • Proactively support to develop relationships with local concierges, private residence, private members clubs and other relevant businesses to build Moda brand awareness
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed customer expectations

Who You Are

  • Must be detailed oriented, organized, and able to multi-task
  • Must be flexible and adaptable to ever-changing, fast-paced environment
  • Pro-active and able to show initiative/ideas to constantly improve process
  • Excellent verbal and written communication skills
  • Able to work within a team and with all cross-functional partners
  • Willing to execute priorities with a sense of urgency
  • Bachelor’s Degree preferably in fashion or merchandising

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties and competencies. All requirements and skills are subject to change as business needs evolve.


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