Solutions Coordinator - Spanish speaking

| Greater NYC Area
The mission of the Solutions team is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise.
Talkwalker is an online and social data analytics software company specialized in listening, analytics and reporting that empowers over 2,000 brands analysing online conversations on social networks in 187 languages. The company is extremely international with their headquarters based in the city centre of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore and Paris.

Key Responsibilities:


  • Solutions Team
  • Assisting in cross collaboration between offices LUX / US
  • Help to create preconfigured dashboards and presentations based on company positioning
  • Craft stories and presentations based on Talkwalker use cases
  • Contribute to Global Solutions Industry Newsletter
  • Participate in solutions team monthly webinars
  • Support solutions team members on company initiatives and enterprise business opportunities
  • Sales
  • Act as a resource for sales leaders for winning new customers
  • Materialize compelling cutting edge solutions adapted to the needs of the prospects that the sales teams will uncover
  • Create custom projects and dashboards for sales team for SMB accounts
  • Optimizing the presentation of the tool, in its setup, and with compelling visuals
  • Customer Success Team
  • Collaborate with CSM team to grow selected accounts
  • Product
  • Work together with the product development team to provide product feedback and test specific improvements
  • Cross Team Collaboration / Product Enhancement / Strategy
  • Research competitors to provide intelligence for teams – work with Knowledge Center Manager and product team
  • Work in collaboration with Sales, CSM, Partner and Product teams
  • Report directly into the Head of Solutions Europe 

Qualifications:

  • You have relevant experience in the media monitoring industry, in a communication/PR agency, or a marketing/communications technology company
  • You have gained experience in a business development, sales or customer success role
  • You have excellent written and verbal communication skills, presenting to large and small audiences
  • You have a university degree or an equivalent qualification
  • You are fluent in English and Spanish
  • You have a ''can do'' mentality

What we offer:

  • Healthcare benefits plan (Medical/Dental/Vision)
  • 401k plan
  • Paid vacation days (including 11 U.S. Holidays)
  • Paid Maternity, Paternity, Adoption Leave
  • Corporate Outings
  • Summer Friday Program

About us:
 
We have been recognized by the Forrester Wave Social Listening Report as a Strong Performer. For us, it validates everything that we are striving for – happy customers, super-powerful product, groundbreaking AI technology, and an abundance of clean and accurate social data.
Our colleagues are coming from 35+ different countries around the world and we have a total headcount of over 250 employees. Being a rapidly-growing organisation, our goal is to be 500+ employees by the end of 2020.
 
For more information, please visit www.talkwalker.com

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Technology we use

  • Sales & Marketing
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen

Location

485 Lexington Avenue, New York, NY 10017

An Insider's view of Talkwalker

What’s the vibe like in the office?

Cool and collaborative with breakout spaces and lounge areas.

Kara

Talent Management Specialist

What are Talkwalker Perks + Benefits

Culture
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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