Solutions Manager

| Greater NYC Area | Hybrid
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Read something interesting online today? There's a good chance it reached you because of our technology.

Taboola is the world's leading content discovery platform, serving 360B recommendations to over 1B unique visitors each month on the web's most innovative publisher sites, including NBC, USA Today, The Weather Channel, Tribune and Fox Sports.

Taboola, the world’s largest content recommendation platform, is hiring a Solutions Manager to work with exciting, premium clients in digital media and create real impact in the way the discovery experience is perceived and implemented. As part of the Professional Services group, the Solutions Manager will work closely with Taboola’s top clients, assist the sales team in pre-sale/post-sales processes, and become a trusted source of technical understanding and know-how. The Solutions Manager will coordinate multiple projects with short, and sometimes competing, deadlines and an array of ever-changing details, and do it all with a great service attitude.

Responsibilities:

  • Advise enterprise clients in choosing and delivering a suitable solution for their needs
  • Internal and external education of Taboola’s products through articulate communication
  • Diligent trouble-shooting during implementation and integration, identifying and resolving issues whenever possible, and escalating issues via internal channels
  • Comprehension of data in order to identify optimization opportunities and abnormal trends
  • Define and implement new processes
  • Management of numerous assignments and resources in parallel, prioritizing customer requirements and managing across internal departments
  • Occasionally work unconventional hours with remote teams, clients, located in different time zones
  • Participate in customer meetings as needed

Requirements:

  • Bachelor's Degree
  • Minimum 4+ years of total experience, at least 2 in a similar position of technical account management, solutions engineering, pre-sales or technical project management
  • Experience in the media/internet/advertising technology industry– a significant advantage
  • Experience in managing integration projects including internal and external resources such as R&D and Product Management
  • Familiarity with front-end web development technologies (HTML, CSS, JavaScript)
  • Proven and significant experience working with customers around the globe.
  • Excellent written, verbal communication, and presentation skills including demonstrated experience communicating technical information 

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MongoDBDatabases
    • MySQLDatabases

Location

19 W. 22nd Street 5th Floor, New York , NY

An Insider's view of Taboola

What are some social events your company does?

We do everything from hosting happy hours to city bike tours. We love to poll our Taboolars on what is working for them and what they want to see more of. As the Regional Manager for the Americas & LATAM, it's a beautiful thing to watch all the regions I support come together to participate in one initiative. For me, that resembles true community.

Karina Daves

Regional Workplace & Experience Manager, Americas

How do you collaborate with other teams in the company?

I work with Account Managers and Sales teams in setting a common goal to provide accurate and valuable materials for our clients. As a LatinX "Taboolar" and ERG leadership committee member, I collaborate with our SOMOS Taboola community to analyze our company culture and provide education about the LatinX culture to the rest of the company.

Kristy Dardano

Senior Advertising Sales Planner

What makes someone successful on your team?

We look for individuals with a strong sense of self, who are inquisitive and passionate about their work. Someone who is a self-motivated team player, who is also inspired by the impact their work has on the team is successful.

Ning Ning

VP, R&D

How do you empower your team to be more creative?

Every employee brings a level of passion with them to work, a willingness to take on a certain level of risk. We talk weekly about our values, our failures, and victories, making it perfectly okay to fail, but to make those failures learning experiences so that we can continue to improve and focus on (ninja style) execution.

Adam

CEO

How does the company support your career growth?

I'm part of a team that genuinely wants to help me grow as an engineer. I'm challenged every day to build products with the latest technologies, such as machine learning, at massive scale. Everyone really feels like family, with a genuine investment in you, personally and professionally.

Jacob

Software Engineer

What are Taboola Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Mentorship program

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