Special Orders Assistant at Moda Operandi

| Greater NYC Area
!Sorry, this job was removed at 11:17 a.m. (EST) on Thursday, January 23, 2020

Position Summary

The Special Orders Assistant will resolve top tier client requests made through the Stylist team. This role is responsible for pro-active collaboration with cross-functional partners, and vendors, to close out requests that drive sales for the TrunkShow and custom business.

What You’ll Do:

  • Liaison effectively and expediently with all internal and external partners required to close special order requests and drive sales
  • Facilitate all Special Order communications, operations, and processes at a luxury experience level.
  • Partner with Stylists to understand and prioritize the Special Order business
  • Manage the entire process for stylist requests, from inquiry through the sale
  • Communicate with Merchant team and/or vendors for product information required
  • Understand and follow-up on competitive pricing for merchandise requests
  • Gather and execute all information for import sheets, product descriptions, and purchase orders for Stylist Requests
  • Escalate Special Order issues to Senior Client Experience Manager and Merchandising as needed
  • Partner with Marketing team to recap, filter, and analyze merchandise request, to determine where the volume exists—by vendor, Stylist, region, and customer tier categories
  • Import stylist POs and assist in assortment creation
  • Manage the education of new brands to the stylist team
  • Schedule training and showroom clinics as needed
  • Run weekly selling reports and TS results reports

Who You Are:

  • Bachelor’s Degree preferably in fashion or merchandising
  • Must be detailed oriented, organized, and able to multi-task
  • Must be flexible and adaptable to ever-changing, fast-paced, and high-growth environment
  • Pro-active and able to show initiative/ideas to constantly improve process
  • Excellent verbal and written communication skills
  • Analytical skills and reasoning ability
  • Able to work within a team and with all cross-functional partners
  • Proficient in Excel and Photoshop with an aptitude for learning new programs
  • Willing to execute priorities with a sense of urgency, working nights and/or weekends at peak times

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties and competencies. All requirements and skills are subject to change as business needs evolve.

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Technology we use

  • Engineering
    • ScalaLanguages
    • ReactLibraries
    • AngularJSFrameworks


New York, NY 10013

What are Moda Operandi Perks + Benefits

Moda Operandi Benefits Overview

Enjoy A Flexible Lifestyle

Where the high-energy of a start-up meets the stability of a well-funded company. Moda is committed to fostering flexibility and wellbeing inside and outside of the office. Our employees enjoy a full suite of benefits.

Unlimited PTO & sick leave
Full medical, dental, vision insurance
Generous parental leave
Industry leading merchandise discount
Performance bonus
Equity Incentive plan
Opportunities to work flexibly
Subsidized day care, gym discount & pet insurance
Free snacks and weekly company happy hours
Dog-friendly office
& more!

Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Dedicated Diversity/Inclusion Staff
Highly-Diverse Management Team
Diversity Manifesto
Someone's Primary Function is Managing the Company's Diversity and Inclusion Initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company-Sponsored Family Events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Promote from Within
Time Allotted for Learning
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