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We have robust technology, network stacking, A/V equipment, and software. Do you have the robust skills to help us keep it all running smoothly?  

About Frame.io

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world. 

We’re backed by Accel, FirstMark, Insight Partners, SignalFire, Jared Leto, and a host of other amazing investors. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are always seeking extremely talented and passionate individuals who share our vision for helping visual content creators produce their best work.

About the Role

We are looking for a Senior IT Systems Administrator who can manage the enterprise SaaS applications, laptops, A/V equipment, and networks.  You should be able to diagnose and resolve problems quickly and have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our IT infrastructure runs smoothly and efficiently.

Requirements

• 3+ Years supporting a large fleet of majority Apple laptops, with some experience for Linux/Windows laptops
• Ability to understand users' problems and solve technical issues related to hardware/software in the enterprise
• Experience with MDM solutions such as Jamf
• Experience in setting up and managing G-suite, Single Sign On solutions such as OneLogin
• Experience in setting up A/V systems, Zoom Rooms, Google hangouts
• Knowledge of firewalls, routers, switches, wireless, and VPNs
• Shell scripting/automation/python is a HUGE plus

Responsibilities

• Manage and administer the Mac environment using Jamf with policies and configuration profiles
• Conduct on-boarding training sessions for new employees. Also, carryout off-boarding of employees from the IT side
• Core administrations include G-Suite, Onelogin, Quip, Slack, VPN, Jamf, and much more
• Security and Management Tools: Password manager, Cisco Meraki advanced security tools, Anti-virus, End-point protection tools
• Management and troubleshooting of MFA, MDM, WiFi, full-disk encryption, SSO, RADIUS server, VPN, firewall, and physical device/cable related issues
• Administration and handling of all A/V related requests for VOIP, teleconference, and keynote presentations by installing A/V equipment including Zoom Rooms, Google Hangouts, and Skype
• Perform scripting/automations of day-to-day tasks

Benefits

• Competitive salary and equity
• Paid parental leave for primary or secondary caregivers
• Unlimited PTO and designated Volunteering paid time off
• Yearly stipend for learning and development
• Medical, Dental, Vision Insurance and OneMedical membership
• Flexible Spending Account
• Monthly Work from Home Stipend
• 1 paid company-wide holiday for each month in the calendar year
• All-company week-long winter and summer breaks

Our Philosophy

Our philosophy is simple. At Frame.io, we believe that working with people of different backgrounds and perspectives allows us to elevate each other and helps us build a better product for our users.

We're proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We based our employment decisions on the needs of our business, job requirements and applicants' qualifications. In other words, we only care that you're the best person for the job. 

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