Sr. Manager, Consumer Inventory Strategy

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As the Sr. Manager, Consumer Inventory Strategy you'll be a trusted partner, making an impact by supporting SeatGeek with e-commerce expertise and impactful strategies. Reporting directly to the Director, Inventory Strategy, you are an e-commerce and marketplace expert, passionate about Sports & Live Entertainment, who will help design the long-term C2C strategy to ensure Sellers achieve success and can transact easily on SeatGeek.
You will be responsible for the management and execution of Consumer inventory initiatives across SeatGeek. You will develop an engaging end-to-end Consumer experience, creatively attack this market through a compelling value proposition, expanding SeatGeek's unique position in the industry.
What you'll do

  • Develop and deploy an engaging platform, service, and incentives to obtain new C2C sellers
  • Collaborate on the development of the product roadmap for features that enhance the C2C marketplace experience
  • Build partnerships with Right's Holders on potential opportunities to increase value to our mutual C2C sellers
  • Work cross functionally with Product, Risk, and business teams to ensure alignment and maximize business value
  • Analyze opportunity costs for prioritization and planning, balancing user experience and business value
  • Identify systemic gaps and limitations in the platform to unlock value and improve efficiency
  • Take a customer-centric, data-driven approach to evaluate opportunities and define requirements
  • Define and analyze key measures of success
  • Uses outcome driven methodology and data to drive product roadmaps, measured through metrics/KPIs. Deep understanding in A/B testing and optimization
  • Collaborate with multiple teams on multiple projects to set an impactful strategic plan. Then, deliver the plan and realize the forecasted results
  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm


What you have

  • 7+ years in Consumer facing e-commerce; (Facebook Marketplace, eBay, StockX, Poshmark, Robinhood or similar C2C marketplace companies candidates a huge plus here)
  • Bachelor's degree
  • Demonstrate a high business acumen and influence in communications with senior leaders, inducing external and internal stakeholders
  • Strong work ethic and interpersonal skills, with an emphasis on teamwork and integrity
  • Analytical, strategic, and detail-oriented
  • BI Tool knowledge- Looker/SQL


Perks

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace, Ginger.io, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music


#LI-Remote
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlexFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • LookerAnalytics
    • SketchDesign
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Our office is in the heart of the Flatiron District, conveniently surrounded by multiple subway and Path stations.

An Insider's view of SeatGeek

What are some social events your company does?

The importance of gathering is baked into our DNA at SeatGeek! We always take time to celebrate milestones together, whether in person or virtually, and, while we throw an amazing End of Year party, my favorite events are a little more personal! We empower employees to create their own social events from fitness classes to crafting or or tv nights!

Erin

Workplace & People Programs Manager

What projects are you most excited about?

An ongoing project I am excited about is the redesign of one of the core flows in our app. It is a high impact, cross functional initiative and I love how we’ve been able to implement a new technical foundation, introduce new features, and improve the user experience. I’m looking forward to the initial release and gathering insights from consumers!

Jenny

Software Engineer II

How do you empower your team to be more creative?

We encourage teams to solve problems and create delightful customer experiences, not implement pre-defined solutions. Our teams leverage research/data to understand our customers needs and behaviors, but we also believe that giving teams the space to be creative during a discovery phase opens the possibilities of what they can come up with.

Bree

Director, Portfolio Management

What are SeatGeek Perks + Benefits

SeatGeek Benefits Overview

At SeatGeek, two of our goals related to benefits and perks are wellness and work/life balance. Whether it's generous time off or subscriptions for mental and physical wellbeing, we want to make sure employees are taken care of at work and outside of it.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
We partner with DEI job boards and employer branding channels. We also priorities HBCUs and underrepresented groups at colleges nationwide each year during campus recruiting for our R&D team.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

SeatGeek employees receive a monthly ticket-purchase stipend for live events!

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