Sr. Manager of Operations (Site Identification) at TrialSpark

| Greater NYC Area
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About TrialSpark

TrialSpark is a technology-driven drug development company that runs end-to-end clinical trials, focused on bringing new treatments to patients faster and more efficiently.

The biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $1B+. To combat this industry problem, TrialSpark has built a technology platform that optimizes all aspects of a clinical trial, enabling more efficient trial design, faster trial completion, and higher trial data quality.

TrialSpark recently raised their Series C, and is putting the capital to work by  in-licensing and co-developing drug programs through in-house development, joint ventures, and NewCos. Together with doctors, patients, and communities, TrialSpark is working to develop the treatments of tomorrow.

About the Position

The Senior Manager of Operations is responsible for leading the execution, growth and performance of the TrialSpark Site Identification team. The Site Identification team is responsible for expanding our Clinical Trial and Community Physician site relationships and identifying the best sites to partner with on specific trials. Specifically the Senior Manager will: 

  • Be responsible for overseeing all ongoing Site Identification operations including growing site relationships, site engagement, site contracting and end to end process optimization. 
  • Be responsible for the management and performance of the Site Identification team and have the opportunity to drive the team's growth and strategic direction. 
  • Act as a strategic and operational partner to cross-functional teams including Medical, Product and other Operations teams to deliver on study objectives and targets.

Responsibilities

  • Own and implement growth strategies for our Site Identification team across both Clinical Trial Sites and Community Physicians (collectively “sites”)
  • Create a growth strategy that ensures underrepresented physicians, and the patients they serve, are able participate in TrialSpark studies
  • Create a site growth model that is efficient, scalable and enables enduring site relationships 
  • Develop and test differentiated messaging and channels to increase conversion of new sites into TrialSpark’s site network
  • Manage budgets, targets, forecasting, and performance of the the Site Identification team
  • Collaborate with our Business Development and Medical teams to align Site growth targets to upcoming study opportunities in the pipeline

Study Specific

  • Own study execution and performance of the Site Identification team
  • Ensure that TrialSpark has a high quality portfolio of sites to utilize for each study
  • Ensure that the sites we select for studies meet or exceed recruitment, speed and overall quality metrics
  • Own the site funnel during study startup, including overseeing the entire qualification process from site outreach, site data and document collection, and site interviews to ensure highest quality sites are selected   
  • Report out on study-specific objectives including speed and quality metrics to ensure the Site ID team is operating efficiently and effectively

About You 

  • Performance and outcomes oriented with a track record of leading team(s) to meet or exceed goals
  • Experience managing a number of direct reports and supporting their career growth and development
  • Data-driven approach to problem solving
  • Excellent communication and relationship building skills
  • Demonstrated experience driving results with internal and external stakeholders and partners
  • Prior experience in an industry with a complex user lifecycle (e.g. healthcare, fintech)
  • Multiple years in analytical and or business operations type role (operations, finance, consulting, data)
  • Multiple years at a high growth startup or on a high growth team within a larger company
  • Operations generalist with an outcomes oriented mindset

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases

Location

Our office is located in Manhattan, near the Empire State Building. The area is lively and has great food and transportation options!

An Insider's view of TrialSpark

What are some social events your company does?

We believe in healthy living! We organize regular team exercise classes as a company!

Frank Wu

Product Manager

How do you empower your team to be more creative?

We believe in presenting problems, not solutions, to the team. Our job is to align the team on company goals and issues, and allow the team to work creatively to solve them. We believe team autonomy fosters creativity and a healthier culture.

Linhao Zhang

CTO

What are TrialSpark Perks + Benefits

TrialSpark Benefits Overview

Trialspark is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have a monthly transportation subsidy!
Company Outings
Yearly retreat and holiday party, regular team events and outings!
Game Room
Super Smash Club every Friday!
Stocked Kitchen
Happy Hours
Pet Friendly
Come meet our office dog, Rosie!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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