This role is remote, with one required visit to your designated home office per quarter.

Remote option is available for employees located in the following States: NY, NJ, CT, MA, PA, MD, WV, GA, FL, LA, MI, IA, IN, IL, MT, CO, NV, AZ, TX, and Washington D.C.(States subject to change at any time) 

Home Office: Las Vegas

Working with William Hill, you will be at the heart of the technological revolution with one of the world’s most trusted betting and gaming companies. William Hill deals with projects ranging from desktop or mobile casinos and betting sites, to name a few. We process 500 online Sportsbook bets per second each Saturday, that’s the same as the number of orders processed by Amazon UK, on its busiest day of the year. We deal with more than 20 million users daily; impressed? You can be sure there are many more challenges waiting for you. 

When we say cutting edge, we mean it.  Here, you can work on highly reliable systems with low latency, much like the transactional systems of the best financial institutions, but…with the fun included. 

You will have access to development opportunities, including IT conferences, internal training, and lunch and learn sessions.  You will be part of a great working atmosphere, performing complex work in a collaborative team of amazing people, with forward-thinking managers.  You will have the opportunity to make an impact. 

What You Will Do:

• Research and identify solutions that enhance and progress technology for the organization
• Provide direction with budgetary decisions for peer team members, as well as senior IT leadership
• Accelerate time to resolution where escalation has been initiated for support incidents and problems
• Lead role in preparing analysis, and after-action review for postmortem incidents, or deployment of infrastructure systems
• Design preventative maintenance strategies for infrastructure systems
• Anticipate and mitigate potential attacks to infrastructure systems, to support system security
• Mentor and advise junior IT team members with product, and enterprise systems installations, and upgrades
• Create policy for system security, standardization, and controls throughout the organization

What You Will Need:

• Configure and administer networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
• Analyze and assess problems with network and security infrastructure, including routers, switches, firewalls, and VPN; develop a solution utilizing a network of vendors, local staff, and contractors
• Design and recommend changes to improve network systems, network configurations, and network hardware or software requirements
• Ensure all environment configurations and solutions comply with all local gaming jurisdiction IT compliance requirements, drive root cause analysis on all critical network issues and document findings
• Monitor network performance and address problem areas as needed
• Provide second level tier support and act as liaison on network problems/activities between the user and vendor service personnel
• Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information
• Model compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Maintain knowledge of networking related topics, including emerging technologies, industry best practices, and regulatory/compliance related concerns
• Bachelor’s Degree required, in Computer Science or equivalent preferred
• 2+ years of hands-on experience in network engineering required
• Cisco CCNP or CCIE certification highly preferred
• Experience and fundamental knowledge in core network concepts TCP/UDP, Layer 2 protocols such as STP, VTP, VLANs, DHCP, Layer 3 protocols like EIGRP, OSPF, QoS, BGP, multicast and security protocols SSL, VPN and IPsec/NA, and Checkpoint/Fortinet required
• Experience with WAN Tech, Dedicated Circuit, Layer2 / Layer3 MPLS, WAN Optimization, SD-WAN
• Experience with implementation of next generation firewalls
• Experience with Wireless Technology, Enterprise 802.11 wireless
• Experience with implementation and management of IP and digital based phone systems
• Strong ability to identify, determine and document customer requirements
• Solid written and verbal communication, quick learning abilities and a team player
• Ability to work on a 24x7 on-call, weekday, and weekend schedule

Essential Functions/Exposures:

• Must be able to sit for extended periods of time                                          
• Must be able to lift, carry, pull or push 25lbs
• Must be able to type for extended periods of time
• Must be able to talk on the phone for extended periods of time                                          
• Must be able to write for extended periods of time             
• Must be able to twist, bend or reach with no significant boundaries 

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