Company Description:

Quartet is a pioneering technology company connecting physical and mental care to improve people’s health and quality of life. We are building a collaborative technology platform that brings together physicians, mental health providers, and insurance companies to effectively improve patient outcomes and drive down healthcare costs. Our data-driven platform identifies high-need patients and facilitates access to personalized care. Backed by $92MM in venture funding from top investors like GV (formerly Google Ventures) and Oak HC/FT, Quartet is headquartered in NYC and is currently operating in several markets across the US -- Pennsylvania, Massachusetts, Louisiana, Washington, Northern California, and New Jersey.

The Customer Success team is responsible for Client and Provider relationships across our customer base and across markets. Our team partners closely with our Health Plan and Health System clients to mutually define goals and objectives of the program and ensure we deliver on those expectations, expanding our footprint and growing revenue over time. We also work within each market to recruit, onboard, and continually engage PCPs and BHPs within each market, in support of our overall program and customer-driven objectives.

Accountabilities:

• Growth analysis: Lead analysis and support to drive forward revenue opportunities for current and potential client expansions
• Account management: Interface with client counterparts to address and resolve day-to-day data- and reporting-driven inquiries, issues, and support client requirements
• Strategic analysis: Lead data-driven analysis and insight generation for critical strategic workstreams, particularly driving market- and client-specific analysis and insights
• Reporting: Define, create, and deliver on market- and client-specific reporting on operational and financial metrics
• Client communications: Support preparation of, and take part in, regular client operational meetings

Minimum Qualifications:

• 2-3 years of experience working in a fast paced, analytically-focused role, demonstrating strong analytical and communication skills
• Experience scoping, executing, and communication data-driven insights and recommendations, including financial modeling (excel) and presentation development (powerpoint)
• Demonstrated ability and comfort working in client-facing roles and interacting directly with clients

Preferred Qualifications:

• Healthcare experience a plus
• Consulting and/or banking background a plus
• Comfort and exposure working independently and nimbly; small-company experience a plus

Employee Benefits for Quartet include: Unlimited vacation, volunteer opportunities, catered lunches, snacks, team events and outings, full medical, dental + vision coverage, generous parental leave, commuter benefits, 15 free therapy sessions + unlimited copay reimbursements for mental healthcare, 401K, ESPP, gym benefits.

Want to know what Quartet life is like? Click here to meet our team.

Quartet is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Quartet does not accept unsolicited headhunter and agency resumes. Quartet will not pay fees to any third-party agency or company that does not have a signed agreement with Quartet.

Please note: Quartet interview requests and job offers only originate from quartethealth.com email addresses (e.g. [email protected]). Quartet will also never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Quartet, please notify us at: [email protected].

Have someone to refer? Email [email protected] to submit their details to us.

Accountabilities:

• Growth analysis: Lead analysis and support to drive forward revenue opportunities for current and potential client expansions
• Account management: Interface with client counterparts to address and resolve day-to-day data- and reporting-driven inquiries, issues, and support client requirements
• Strategic analysis: Lead data-driven analysis and insight generation for critical strategic workstreams, particularly driving market- and client-specific analysis and insights
• Reporting: Define, create, and deliver on market- and client-specific reporting on operational and financial metrics
• Client communications: Support preparation of, and take part in, regular client operational meetings

Minimum Qualifications:

• 2-3 years of experience working in a fast paced, analytically-focused role, demonstrating strong analytical and communication skills
• Experience scoping, executing, and communication data-driven insights and recommendations, including financial modeling (excel) and presentation development (powerpoint)
• Demonstrated ability and comfort working in client-facing roles and interacting directly with clients

Preferred Qualifications:

• Healthcare experience a plus
• Consulting and/or banking background a plus
• Comfort and exposure working independently and nimbly; small-company experience a plus

Employee Benefits for Quartet include: Unlimited vacation, volunteer opportunities, catered lunches, snacks, team events and outings, full medical, dental + vision coverage, generous parental leave, commuter benefits, 15 free therapy sessions + unlimited copay reimbursements for mental healthcare, 401K, ESPP, gym benefits.

Want to know what Quartet life is like? Click here to meet our team.

Quartet is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Quartet does not accept unsolicited headhunter and agency resumes. Quartet will not pay fees to any third-party agency or company that does not have a signed agreement with Quartet.

Please note: Quartet interview requests and job offers only originate from quartethealth.com email addresses (e.g. [email protected]). Quartet will also never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Quartet, please notify us at: [email protected].

Have someone to refer? Email [email protected] to submit their details to us.