Systems Administrator (Systems Management) at Major League Baseball

| Greater NYC Area
!Sorry, this job was removed at 1:03 p.m. (EST) on Wednesday, January 29, 2020

We are looking for a knowledgeable Systems Administrator, Systems Management to centrally manage end-user devices using enterprise device management tools.

Core Responsibilities: 

  • Administer and optimize our use of enterprise device management tools; such as Microsoft SCCM, JAMF Pro, Microsoft Intune, VMWare AirWatch, and others. 
  • Manage system/endpoint resources including performance, capacity, availability, serviceability, and recoverability.
  • Comply with organization systems administration standard operating procedures. Help implement and enforce acceptable usage policies and procedures.
  • Create dashboards and reports to provide a clear status of device operating systems, application versions, and system health. 
  • Act as an escalation point to diagnose faulty system/endpoint hardware/software impacting multiple users. Troubleshoot hardware/software interface and interoperability problems related to deployed agents. Monitor and maintain system/endpoint configuration. Provide ongoing optimization and problem-solving support.
  • Develop and document additional device management standard operating procedures and incident response playbooks. Plan, execute, and verify data redundancy and system recovery procedures.
  • Partner with MLB Information Security on implementing new operational and technical security controls; and adhering to organizational security policies and procedures.
  • Maintain cross-platform baseline system images security according to organizational policies. Ensure operating systems and applications are kept up to date and patched for performance and security with minimal end-user impact. Plan, execute, and verify deployment of corporate software packages.
  • Install, configure, update, troubleshoot, and maintain Windows, macOS, and iOS configurations to ensure their confidentiality, integrity, and availability - to reduce support requests and security incidents.
  • Help implement new access controls, identity policies, and administration procedures.Design group policies and access control to ensure compatibility with organizational standards, business rules, and needs.
  • Assist with managing vendor relationships and negotiate favorable commercial terms and pricing for MLB and its affiliates.
  • Other Technology Services-related tasks and duties as assigned.

Qualifications: 

  • Must be able to work well autonomously at a self-directed pace.
  • Able to work non-traditional hours, in non-traditional settings. This includes occasional weekends, evenings, and holidays as well as potential travel to industry events.
  • Able to treat confidential information in a discreet and appropriate manner.
  • Strong understanding of current Windows and macOS operating systems, kernel and user-land functions, associated hardware and software.
  • Experience with the deployment, administration, and operations of popular systems management tools.
  • Ability to quickly write and edit scripts in relevant languages: Windows Powershell, Bash, Python
  • Ability to quickly establish credibility with multiple technical stakeholders, including executives, engineering, architecture, operations, security, quality assurance, etc.
  • Powerful communicator, both verbal and written form, able to articulate concepts and ideas, engages people and work effectively with others under pressure.
  • Continuous learner, able to adapt quickly to new technologies in a challenging and high-growth environment.
  • Ability to apply an organization's goals and objectives to develop and maintain architecture.
  • Ability to develop, update, and/or maintain standard operating procedures (SOPs).
  • Ability to operate common network tools (e.g., ping, traceroute, nslookup).
  • Ability to collaborate effectively with others.
  • Ability to function effectively in a dynamic, fast-paced environment.
  • Ability to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation).
  • Ability to establish and maintain automated security control assessments
  • Minimum 3-5 years of relevant working experience.
  • JAMF Certified Admin is a plus
  • Microsoft Certified: Modern Desktop Administrator Associate, or equivalent is a plus
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • SpringFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Located in midtown west Manhattan across from Radio City Music Hall, offer an easy commute. Great restaurants, heart of New York City, let's go!

What are Major League Baseball Perks + Benefits

Major League Baseball Benefits Overview

We know that our employees' performance is directly related the environment that they're in. That's why at MLB, we provide exceptional Medical, Dental and Vision Coverage - premiums 100 percent employer covered - so you can focus on being your best.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Vision plan has only a $10 co-pay for annual eye exams and maximum out of pocket cost of $25 for glasses and/or contact lens.
Health Insurance Benefits
Health insurance policy covers 100% of premiums, with no deductible and minimum co-pays when in-network.
Life Insurance
Life insurance is equal to 3 times an employee's annual salary. Premiums 100% employer covered.
Retirement & Stock Options Benefits
401(K)
Automatic annual employer contribution to 401(k)!
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of parental leave for the primary caretaker.
Family Medical Leave
Company sponsored family events
We often sponsor family oriented events!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
We typically host company outings Quarterly.
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Career mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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