Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.9 million Members.
Hybrid

Team Member Engagement & Experience Manager

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THE ROLE:

As a key member of the People Experience team, Peloton’s Team Member Engagement & Experience Manager will help create and manage initiatives across our engagement measurement, team member recognition, and team member social impact programs. By delivering programs across these areas that reinforce our mission, values, and vision, this individual will help build and shape a world class team member experience for all team members across the globe.

Engagement Measurement:

  • Tracks, monitors and creates meaningful reporting and recommendations based on team member sentiment, opinions and engagement levels. Creates and analyzes metrics to identify patterns in team member data, such as team member survey results, team member turnover, etc. to shape communication and engagement activities, drive action, maximize impact and evaluate success.  
  • Fosters relationships and collaborates with stakeholders within the People team and across the organization to better understand and meet team member engagement and communication requirements, while providing a high level of service to our internal teams.
  • Produce clear and regular presentations and business reports for team members and leadership.
  • Partner with leadership, events, employer brand, D&I functions, and others to translate insights into opportunities across the organization.

Recognition:

  • Build playbooks and programs to create scalable recognition programs for key lifecycle events (anniversary, milestones, etc).
  • Create values & mission-based company-wide recognition programs that promote Peloton’s culture and unite our team members across the globe.

Team Member Social Impact:

  • Partner with social impact, finance, and people team stakeholders to implement a matching program and platform for Peloton’s team member base.
  • In partnership with Peloton’s social impact team, create team-member specific programming across volunteerism, matching, and more.
  • Drive participation, awareness, and engagement across team member impact programs.
  • Regularly provides updates and reporting to leaders and stakeholders across the business on team member participation and outcomes in impact programs.

REQUIREMENTS 

  • Demonstrated passion and ability to create and shape a world-class employee experience. 
  • Ability to balance vision and insights -- you think like an owner and have strong vision, but also strive to work backwards from data and insights to shape your programs. 
  • Demonstrated ability to build strong partnerships across a complex organization -- you are able to get big things done with influence rather than direct ownership, and love building and motivating cross-functional teams to accomplish business goals. 
  • Experience defining program requirements and using data and metrics to determine improvements. Experience building engagement, volunteerism, and recognition programs is preferred. 
  • 4+ years of experience delivering cross functional projects
  • 4+ years of experience in program or project management
  • Passion for Peloton’s mission, vision, and values

ABOUT PELOTON

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy and benefits of studio-style workouts to the convenience and comfort of home. We use technology and design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks and challenging the status quo by continuously innovating and improving. Our team is made up of passionate brand ambassadors, and we know that together, we go far.

Headquartered in New York City, with offices, warehouses and retail showrooms in the US, UK and Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 and Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.


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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental insurance
Peloton's dental plan covers up to $3000 of expenses.
Vision insurance
Health insurance
Peloton covers up to 90% of premiums for high deductible health plans.
Life insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness programs
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental health benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Financial & Retirement
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company equity
Employee stock purchase plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Childcare benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous parental leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Family medical leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid volunteer time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid holidays
Paid sick days
Team Members receive 48 hours of sick time up front.
Office Perks
Commuter benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational clubs
Relocation assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness stipend
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home-office stipend for remote employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Onsite gym
Professional Development Benefits
Tuition reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Promote from within
Continuing education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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