Unqork
We work with enterprise clients to radically accelerate software development.
New York, NY

Technical Implementation Specialist at Unqork

| Greater NYC Area
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Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The company’s patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each client’s existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months – unlike most hard-coded technology builds. The result is an easy to use and streamlined front-end agent and consumer experience that significantly reduces operational costs and eliminates errors while accelerating sales and business growth.

Some of the world’s largest insurance and financial companies use Unqork to define new business rules and deploy products/applications seamlessly and effortlessly without relying on costly development and maintenance of a code base.  Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals and has created an ‘elegant paradigm shift’ in the way insurance and financial companies are able to operate.

What you’ll do:

As a Client Engagement Technical Implementation Specialist, you will be responsible for client on-boarding and implementation of Unqork's platform.  This includes using your sharp communication skills to gather application requirements, as well as technical knowledge to design and build applications on Unqork's Platform, and guiding clients through UAT.  Working with the engagement team, the technical implementation specialist will work at a more granular level to ensure our partners have a seamless experience that fully realizes the power of Unqork to help them accomplish their strategic business goals.

  • Partner with the technology product and engineering team to innovate client facing capabilities and integrate those features into the product roadmap.
  • Become an expert in Unqork’s no-code platform, helping our growing client base navigate some of the more complex features of the application throughout the implementation phase
  • Identify actionable opportunities and design solutions that positively impact customer adoption
  • Develop strong trusted advisor relationship with key client stakeholders

What we’re looking for:

  • Strong track record of launching fully responsive products and digital software applications
  • Bachelor's degree in math, engineering, or equivalent practical experience in technical or engineering field.
  • Demonstrated ability and eagerness to learn new technical skills quickly
  • Experience interfacing directly with corporate clients to understand their business needs, create solutions, and drive implementation of software products

Bonus:

  • Experience working on front end development in javascript (you won’t be developing in javascript, but it’s helpful to know to pick up concepts in Unqork’s no-code platform)
  • Experience building integrations and APIs
  • Deep knowledge and domain experience in the insurance or financial services industry
  • Experience working in a fast-paced startup environment

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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Where we are

We’re located in Union Square West: great food, a quick block away from the park, and a short walk to the N/Q/R/W, 4/5/6, L, B/D/F/M, and PATH trains.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
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What are Unqork Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Key Example is our Culture, Diversity and Inclusion Committee
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Unqork provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance driven equity grants
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
16 weeks for primary caregiver and 12 weeks for secondary caregiver
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Lunch is catered every Tuesday and Thursday, while we have breakfast and snacks available daily.
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Tuesday and Thursday
Happy Hours
Happy hours are hosted once per week
Professional Development Benefits
Job Training & Conferences
Unqork offers employees professional development opportunities like Onsite training courses.
Tuition Reimbursement
Unqork recently launched a student loan payback program.
Diversity Program
Lunch and learns
Unqork hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes career mentoring and leadership mentoring
Customized development tracks

An Insider's view of Unqork

What’s the vibe like in the office?

The office is a refreshing place to work - it’s a place that’s supported by the belief that success is driven by the well-being of its makers. There’s a trust that everyone knows how to get things done in a way that’s most efficient for them. The non-egotistical and supportive energy allows everyone to thrive in the ever changing dynamic!

Kelly Jin

Production Support Engineer

How do you collaborate with other teams in the company?

Unqork encourages different teams to build creative solutions on a daily basis. Thomas and I have been working on a project together for the past few months, and most of our days consist of collaborating together in a fun and relaxed room, brainstorming to come up with innovative solutions to complex business problems.

Thomas Erlendson and Russell Epstein

Technical Specialist and Solutions Architect

How has your career grown since starting at the company?

From my first day, I was quickly able to see the results of my work in projects. There is an inherent positive feedback loop of effort translating to valuable technical and business experience in the company. This increased my learning, responsibilities and exposure to impactful decision making quicker than I thought I could have in my career.

Leo Fisher

Technical Specialist

Unqork Careers In NYC
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As Senior Director - GTM Product Strategy and Research, you will be focused on identifying opportunities and advancing our GTM product efforts. This role will serve as a thought leader and strategic partner to our industry teams and be a key member of GTM Product leadership.  In this role you will be responsible for understanding the value proposition of Unqork’s no-code platform and suite of GTM Products to research and recommend new market opportunities. In this role, you will: 

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Greater NYC Area
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Product Security Engineer

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Greater NYC Area
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As a Product Security Engineer, you deeply understand the technology stack used at Unqork; you aim to identify and eliminate security vulnerabilities proactively. Your focus is forward-facing, building tools and services that ensure the safety of the Unqork platform and its valued client data against commonly known attacks. You will lead within the Information Security team by scoping and reviewing enhancements and bug fix requests for potential security risks and testing services while mentoring your teammates to ensure they are delivering in line with our team culture and practices.

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Engagement Manager

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Director, Technical Training

Unqork
Greater NYC Area
2 weeks ago
Serve as a solutions focused trainer, run technical workshops and classes and provide post-training customer support. Create and present deeply technical content to internal and external audiences. Work closely with Solutions Architect and Engineering teams, acquiring deep expertise and providing valuable insight as to how to better teach technical aspects of the platform to the customers. Use feedback from training sessions to help drive enhancements to the product.

Senior DevOps Engineer

Unqork
Greater NYC Area
2 weeks ago
Participate as a stakeholder in planning the product roadmap, sprint planning, standups. Continuously improve and increase the capabilities of our CI/CD pipeline. Increase visibility into the health and durability of the Unqork platform. Support and improve our flexible, world-class integration capabilities. Maintain existing services and tools, augmenting and replacing as required.

UX Designer

Unqork
Greater NYC Area
2 weeks ago
Work in a highly collaborative fashion with the design, product, and implementation teams. Work closely with other designers to design new features, functionality, and expand the product design systems. Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables. Partner closely with our user research team and support ongoing research projects. Participate in design reviews and problem-solving sessions. You will share your work regularly with the design and company leadership.

Senior Product Operations Manager

Unqork
Remote
2 weeks ago
Manage strategic initiatives that improve the product team’s efficiency and impact. Create structured product feedback loops, synthesize insights from multiple sources and ensure the voice of the user is shared throughout the organization. Manage the design, socialization, and implementation of a feature prioritization engine, and help build a world class process for roadmap planning and maintenance. Operationalize product and feature development in partnership with Product, Product Marketing, Technical Program Management, and Support teams. Build a standard for cross-company stakeholder participation and communication. Focus on scaling the product team through improving ways of working, hiring, recruiting strategy, and collaboration.

Lead Engineer - Workflows

Unqork
Greater NYC Area
2 weeks ago
Champion technical excellence and provide technical leadership by example on your team. Contribute to the architecture and development of features to evolve the Unqork platform. Partner with product managers to identify actionable opportunities, and design solutions that positively impact the workflows tool. Participate as a primary stakeholder in planning the product roadmap, managing priorities, and in the day-to-day performance of your team. Reach across teams to help accomplish cross-cutting goals and clear blockers.

Business Development Director – Partnerships

Unqork
Greater NYC Area
3 weeks ago
Manage relationships with key partners serving clients in the banking, capital markets, insurance, public sector, real estate, and other industries. Develop joint go-to-market plans with key partners across key sectors. Establish multi-year expansion plans and targets. Onboard new partners supporting various enablement activities. Active sales and delivery support for partner-led Unqork projects with clients.  Prioritize and support partner solution development.  Contribute to the direction of partner strategy.

Engagement Manager - Healthcare

Unqork
Greater NYC Area
3 weeks ago
The Engagement Manager will support engagements directly with our growing list of enterprise healthcare clients.  This client-facing role will report directly to the Engagement Director and be responsible for understanding the clients’ strategic business goals and how they can leverage the Unqork platform to accomplish them.  You’ll execute flawlessly on our commitments to clients and deliver an amazing product by collaborating with Unqork’s internal teams across Product, Architecture, Engineering, UX, and Information Security.   

Director, Product Management

Unqork
Greater NYC Area
3 weeks ago
As Director of Product at Unqork, you’ll be a critical contributor in shaping and driving the overall product strategy and roadmap with a focus on people management. You will mentor and manage a team of Product Managers and work directly with internal and external teams to identify opportunities, set product direction and influence our releases. You’ll be passionate about tackling different problems with complex requirements and work closely with designers and engineers to launch great products for our customers. 

Senior Talent Acquisition Partner - Engineering

Unqork
Greater NYC Area
3 weeks ago
As an early member of the Talent Acquisition team, you’ll partner with the Director of Talent Acquisition and senior leadership throughout the organization to help build on Unqork’s already stellar team. You’ll be trusted to work autonomously on a large volume of different roles spanning all levels across the organization—from Engineering to Client Engagement to Operations and everything in between.

SDR/BDR Manager

Unqork
Greater NYC Area
3 weeks ago
Unqork’s Account Development team is a major contributor to fueling the revenue growth for the company. As one of the Account Development Managers, you will assist the overall GTM and Account Development team to the highest quality, quantity, and velocity. While working in a fast-paced, collaborative, and fun atmosphere you will be responsible for growing and managing a small team of account development representatives.