Technical Trainer

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By 2020, 83% of enterprise workloads will be in the cloud. This transformation introduces an ever-increasing set of complex tradeoffs for IT staff, such as whether to place workloads on-premises or public cloud, when and how to scale up or scale out workloads, and what resources to allocate without overprovisioning. To de-risk this transformation, IT organizations are turning to self-managing and real-time workloads. With 10+ patents on our technology, Turbonomic is the only platform that enables enterprises to prepare their businesses for the cloud and answers the most complex IT challenges they face.

We’re the leader in workload automation for hybrid cloud and transforming the way IT operates. We want the brightest and most driven individuals who are looking to steer the future of technology. If you thrive in a team-based environment where intellectual curiosity and willingness to go the extra mile without giving up are in your DNA, we want to hear from you!

Are you a customer-focused technology enthusiast? Are you hungry to learn and passionate about education? As a technical trainer, you will help to ensure the success of Turbonomic’s large customer base by developing advanced technical curriculum and certification programs, designing courseware, and delivering training at customer sites and via remote seminars.

Our team provides technical training and certification for all of our customers, partners, and employees. A key component of this role is the ability to work closely with our software developers to gain a thorough understanding of our autonomic platform, and then build training curriculum and course material. You will also work closely with customers to ensure that they are leveraging the platform to its full potential.

Our technical trainers wear many hats, including: Turbonomic platform expert, curriculum and certification program designer, instructor, post-sales consultant and “voice of the customer” to Engineering. We work hard, travel some, and have fun in the process. We're looking for a highly motivated, collaborative, self-starting and ambitious Technical Trainer to be credible, instructive, and enlightening in front of customers on this journey as we deliver Performance, Efficiency and Compliance for any workload, anywhere, at any time!

Responsibilities

  • Educate on the Turbonomic value proposition across Performance, Efficiency and Compliance
  • Stay abreast of all new features and technological advancements in the platform and technology space
  • Develop training curriculum and design and implement courseware
  • Expand Turbo’s multi-tiered ACE Certification Program
  • Teach customers, partners, and employees on all aspects of our autonomic platform[MK1] 
  • Work closely with customers to ensure successful deployment
  • Deliver customer training at customer locations and online
  • Provide feedback to engineering teams

Qualifications

  • 2-4 years of experience in virtualization and/or cloud computing architectures
  • 2-4 years in data center infrastructure or related field in a sales engineering, consulting, development, or training capacity
  • Highly motivated and passionate team player who is driven to thrive in an entrepreneurial, fast paced, and high-activity environment
  • Excel in presenting to and conversing with customers; ability to deliver technical information in a clear and concise manner
  • Understanding of data center interdependencies around the cloud and virtualization layer, including: public, private, and hybrid cloud, storage, security, network infrastructure, and applications
  • Bachelor's and/or Master’s Degree in computer science, mathematics, economics, engineering, or equivalent relevant field experience
  • Excellent communication and interpersonal skills
  • Strong analytical skills

Benefits & Perks:Health, dental and vision coverage – health is a #1 priority here… also, eat your fruit!Career advancement – jump in, make an impact and shape your careerUnlimited Paid Time Off – visit mom, see a doctor or travel the world… must take picturesPre-tax benefits: Medical, Dependent Care, Commuter, 401kAccess to executives – no doors are closed, collaborate with them and make friendsBeer Fridays, unlimited snacks, cold brew coffee – physiological needs, check.Game rooms – play a round of billiards, ping pong or game on Xbox Turbonomic delivers enterprise organizations with automation software that enables on-premises and public cloud to self-manage in real-time, thereby assuring performance while lowering cost and maintaining compliance with business policies. The Turbonomic platform matches workload demand to infrastructure supply, helping customers maintain a continuous state of application health. Serving customers since 2010, Boston-based Turbonomic is one of the fastest growing technology companies, trusted by thousands of enterprise organizations to activate their hybrid cloud journey. Turbonomic was recently named a Forbes Cloud 100 Company, a CRN Tech Innovator of the Year in 2017 and #1 Cloud Management Platform by IT Central Station. Come make an impact with us.

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Location

We have an office right across from Grand Central Station and another larger office right outside the city in White Plains NY.

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