Technology Governance Analyst

| Greater NYC Area
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Help us Build the Future of Money 

Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. 

Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company and culture. At Gemini, no job is too small and no project too big as we endeavor to build the future of money. We are a mission-driven, team-based, inclusive, and determined community of thought leaders who invest in each other and the long game. Join us in our mission!

 

The Department: Infrastructure

Gemini’s Infrastructure teams are key experts in building and operating Gemini's world class cryptocurrency exchange systems and networks, using a combination of high-speed data center equipment and cloud-hosted components. With a focus on building, automating, and scaling Gemini’s product offerings, the Infrastructure keeps a close eye on the horizon and thinks steps ahead of the company’s business needs to collaboratively build and scale its growing footprint.

The Role: Technology Governance Analyst

You’ll be responsible for ensuring the correct delivery of changes, implementation of our policies and procedures, and coordination of risk assessments and audits within the Technology department as a whole. Working alongside the senior release manager, this position will be a key personnel in coordinating releases, incident management, and auditory functions for the Gemini technology group which are in adherence to local, federal, and international regulations. 

This is a hands-on position, working across the technology department, and cross-functionally across Gemini in partnership with Product, Risk, Audit, and Customer Support. You will be actively involved in the transition of releases, incident triage, and refining team processes. You will coordinate with teams from across the organization in multiple aspects including getting projects safely delivered quickly, becoming a beacon of clairvoyance for audits, and rallying team members when needed end-to-end. You possess a strong sense of ownership and a desire to improve on every iteration. 

Responsibilities:

  • Track, review, and report on the implementation of technology processes (eg. Change, Release, Incident, Problem)
  • Design and implement a knowledge management system
  • Help technology teams design and optimize their processes, in line with Gemini’s policies
  • Help technology teams manage and report on their operational responsibilities through metrics and dashboards
  • Work with Audit and Risk departments to conduct audit and risk assessments of Technology

Minimum Qualifications:

  • Knowledge of typical technology support frameworks. Eg ITSM, ITIL
  • Knowledge of reporting or BI tooling. Eg. Looker
  • Knowledge of ITSM tooling, eg. Jira, or ServiceNow
  • Experience writing technical documentation or designing knowledge bases
  • Strong focuses in risk management, cross team collaboration, and incident remediation.

Preferred Qualifications:

  • Experience with version control toolings (e.g. git, github)
  • Knowledge of Agile methodologies
  • Experience with internal and external technology audits
  • Experience with release, incident and operational management
  • Comprehension of devops best practices

It Pays to Work Here

  • We take a holistic approach to compensation at Gemini, which includes:
  • Competitive base salaries across all departments
  • Ownership in the company via profit sharing units
  • Amazing benefits, 401k match contribution, and flexible hours
  • Snacks, Perks, Wellness Outings & Events


Gemini is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • PlayFrameworks
    • AeronFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

New York, NY 10010

An Insider's view of Gemini

What’s the vibe like in the office?

Before I started, I was told that taking a job at Gemini was a great idea because of how excited everyone was to be there. After working here for more than two years, I still believe that to be true. The office is constantly buzzing with incredibly smart people who are working to build Gemini into the long-lasting business we know it can be.

Marjorie

Director of Treasury Operations

How do you collaborate with other teams in the company?

A risk team is typically seen as a group that says "no”; at Gemini, establishing relationships and collaborating are key to understanding risks, which better enables us to say "yes" (or "yes, but..."). Communicating clearly and regularly, keeping things simple, and being flexible in a complex space reduces the risk of a message being lost.

Yusuf

Head of Risk

How do you empower your team to be more creative?

When we start a project, I challenge my team to look outside of the finance space, to take inspiration from other creative spaces such as art, industrial design, fashion, automotive, etc., and try to translate that into a solution for our industry and users. It's important to set the tone that solutions to problems can come from anyone or anywhere.

Ty

Creative Director

What are Gemini Perks + Benefits

Culture
Volunteer in local community
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Dental coverage for employees through Guardian PPO
Vision Benefits
Vision coverage through VSP
Health Insurance Benefits
Gemini's health insurance plan with our preferred provider Empire BCBS provides 3 plans, an EPO and 2 PPO at very little cost to employees!
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Gemini's 401(k) retirement plan through ADP offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Gemini's 401(k) matches an employee's contributions up to 5% of their base salary, with immediate vesting for matched contributions. Employees are eligible to contribute after 90 days of employment
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
We happily sponsor annual Take Your Child to Work Days.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Gemini's unlimited PTO policy allows employees to take as many days off as they need, provided they get their manager's approval.
Paid Holidays
Paid Sick Days
Gemini is generous in adding sick days on an as-needed basis.
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits for all employees through Navia.
Company Outings
We typically host quarterly company outings - past events include baseball games and Coney Island.
Stocked Kitchen
We keep our kitchens and pantries well-stocked with snacks, soft drinks, cold brew coffee, and, of course, LaCroix.
Happy Hours
We host monthly happy hours with collaborative activities like employee presentations, trivia, Mario Kart, etc.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Gemini hosts monthly Lunch and Learns
Cross functional training encouraged
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