About Us: 

Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities, one block at a time. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. We will get started in new markets, each with their own operating structure and care teams, and continue to grow in the communities where we are working already. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. 

Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community. 

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About our Team: 

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with NYC Residents in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day. 

About the Role: 

• Support day to day operations of the vaccination site by performing the following duties: 
• Maintain adequate inventory of office and medical supplies
• In collaboration with the clinical lead, submit weekly vaccine orders orders through the NYC ordering portal (CIR)
• Assist with daily and weekly reporting requirements.  This includes working with clinical leads and the Vaccine Site Administrator
• Assist with scheduling and team management based on doses and appointments
• Step in for the Site Administrator when needed
• Collaborate as needed with stakeholders such as the City, any volunteer organizations that are helping, internal teams, and the management/development team at Spring Creek Towers. 

Requirements for the Role:

• You have an incredible level of attention to detail
• You are comfortable in fast paced environments and make special effort to avoid mistakes and errors. 
• Ability to maintain calm under pressure
• Positive, can-do attitude, willingness to roll up your sleeves, perspective that no job is “too big or too small”
• Accommodating and customer service orientation
• Ability to stand for long periods
• Ability to sit for long periods
• English proficiency

How We Define Success: 

• Seamless operations with minimal wait times between patient vaccination appointments
• COVID safe environment with staff that are fully aware and engaged at all times
• Accurate documentation and eligibility verification of all patients
• Resident satisfaction with vaccine experience

Nice to Have, But Not Required: 

• Experience working in emergency response or high stress situations
• Experience working with the public
• Experience working with people of diverse backgrounds
• Multilingual

What We’d Like From You: 

• A resume and/or LinkedIn profile 
• A short cover letter

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. 

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We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.