About TodayTix

We believe life is better with theater in it. Theater brings us together, challenges our perspectives, and ultimately develops us into more complete humans. No matter who you are or where you’re from. 

That’s why we’re on a mission to make theater as accessible as possible and find a seat for everyone. Launched in 2013, our international theater ticketing platform connects global audiences in 15 cities to the $50 billion live entertainment business. We work with thousands of venues to provide the best-priced tickets available in the biggest cities around the world, including New York City, London’s West End, Toronto, the San Francisco Bay Area, Los Angeles, Seattle, Washington DC, Chicago, and Australia. Through effortless access to the best shows, insightful guidance to the world of theater, and thoughtful service at each moment along the way, we enable people to discover the best that their city has to offer.

We’re seeking highly motivated team members to join us in disrupting an old supply chain model, creating greater access to theater, and expanding the theater-going audience.

We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!

About the Role:

We’re looking for outgoing, reliable, organized, and detail-oriented theater lovers to join our team of Ticket Distribution Agents in NYC. Reporting to the Senior Fulfillment Manager, Ticket Distribution Agents act as brand ambassadors through the timely and friendly delivery of tickets and brand materials to our valued guests at individual theaters throughout Manhattan.

We are currently hiring individuals with a minimum availability of five 1-hour shifts per week. We request that at least two of these shifts fall on a weekend. Our most demanding periods are Wednesday matinee, Friday evening, and Saturday matinee and evening performance times.

The Details:

• The rate of pay is $15/hour. Shifts are typically 60-90 minutes in length.
• Typical shifts range between 12:00-3:00 PM and 5:30-8:30 PM.
• For applicants living outside of Manhattan, please consider your personal commute to the Midtown area for an hour-long shift.

What You'll Do:

• Deliver ticket orders
• Maintain and wear provided uniform
• Abide by a style guide for patron-facing employees
• Complete post-shift reports, verbally or in survey format
• Participate in a quarterly review process to discuss, brainstorm, and develop new processes with a goal of improving service

About You:

• Previous customer service experience (strongly preferred)
• Must supply his/her/their own iPhone or Android device for scheduling, time card, and communication purposes
• The ideal candidate is a reliable, trustworthy team player

TodayTix is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, disability status, military or veteran status, or any other characteristic protected by federal, state or local law, rule or regulation.