User Safety Assistant
Hinge is looking for a User Safety & Compliance Assistant to work on our User Safety team to help build out the Hinge Community free of bad actors and to ensure our member base is comprised of meaningful, authentic relationship seekers that are of age and genuine in their intentions on the app. You will work in collaboration with our User Safety department to ensure all our members are 18+ and communicate with our Member Services team to preserve a great user experience throughout onboarding and profile creation.
Responsibilities
- Maintain organization of email account for user ID verification
- Manage a queue of age verification requests by responding to user emails
- Communicate with User Safety and Member Services on queue status and roadblocks to increase efficiency.
- Access to private workspace, as you will review highly sensitive and private user information
- Other administrative user safety and compliance tasks, as needed
About You
- You pay strong attention to detail
- You can complete administrative tasks to scope and with great quality
- You are proficiency in Gmail and G-suite
- You can maintain a daily quota of solved tickets
Job Type
- Temporary
- Hourly Pay: $20/hr
- Work authorization: United States (Required)
- Employment Length: 3 Months
- Location: Remote, NYS Residency Required
Our Company
Hinge is the dating app for people who want to get off dating apps. In today’s digital world, singles are so busy matching that they’re not actually connecting, in person, where it counts. Hinge is on a mission to change that. So we built an app that’s designed to be deleted. On Hinge, there are no rules, timers, or games. Instead, you’ll meet your most compatible matches and you’ll have unique conversations over what you’ve shared on your detailed profile. It’s a natural way to find a great first date. Currently, 3 out of 4 first dates lead to second dates, we’re the #1 mobile-first dating app mentioned in the New York Times wedding section, and we’re the fastest-growing dating app in the US, UK, Canada, and Australia.
Our Culture
- Authenticity: Share your genuine thoughts and opinions directly.
- Courage: Invite and deeply consider challenges and criticism.
- Empathy: Be empathetic, communitarian and trustworthy.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.