Operations Network Expansion (Open Level)

| Greater NYC Area | Hybrid
Sorry, this job was removed at 11:43 a.m. (EST) on Saturday, October 12, 2019
Find out who's hiring in Greater NYC Area.
See all Customer Success jobs in Greater NYC Area
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

About our company

TrialSpark is a digital health company that accelerates the discovery of new treatments for patients by reimagining the clinical trial process. Today, clinical trials are incredibly inefficient. A single clinical trial can cost more than 100 million dollars and less than 10% of clinical trials are completed on time. Our mission is to bring treatments to patients faster by addressing these inefficiencies.

We do this by partnering with physicians to enable them to run clinical trials within their existing practices. Using TrialSpark’s existing technology platform, equipment, and staffing - physicians can conduct clinical research and provide patients with access to potentially transformative therapies.

About the role

As a Vendor Management Associate, you'll support the Network Operations team and serve as a liaison between external vendors and internal stakeholders. This role will be responsible for ensuring all required vendors are qualified, contracted and operationalized into the TrialSpark network to provide support trial operations.

RESPONSIBILITIES

Expansion

  • Responsible for sourcing new vendors for the TrialSpark vendor network
  • Responsible for identifying, qualifying, negotiating, and contracting ancillary vendors across all markets
  • Responsible for vendor growth in new markets as needed
  • Explore national vendor partnerships to scale TrialSpark’s vendor network quickly and efficiently
  • Work with various business units to ensure appropriate vendor monitoring – ensure invoicing and SLAs align with contract requirements

Management

  • Partner with cross-functional operational teams (TrialOps, ClinOps, NetOps, QA) to ensure we are selecting the best vendors for each trial 
  • Maintain the Vendor Management program including policy, procedures, and guidelines
  • Responsible for on-boarding and operationalizing newly signed vendors into the network to ensure vendor quality and satisfaction
  • Building and maintaining strong relationships with vendors in our network as well key contact for all internal escalations and issues. 
  • Maintain vendor database, keeping up to date

TASKS

Expansion

  • Sourcing: Cold-call, email, network with a variety of vendors across specialties (radiology, endoscopy, audiology, etc.) to secure meetings with an end-goal of bringing in the best vendor(s) into the network for upcoming and ongoing trial needs
  • Negotiating: Partner with Finance and other stakeholders to achieve best margins per procedure for TrialSpark
  • Contracting: Partner with legal to close deals and move forward 

Management

  • Qualifying: Partnering with QA, ensure all considered vendors go through necessary quality inspections and questionnaires to validate ability to perform requested trial tasks
  • Onboarding: Upon contract signature, create seamless process of integrating vendor into the TrialSpark network
  • Process Improvement: Organizing and streamlining vendor onboard/management process to ensure success of vendors in our network

Open Level

This is an open-level position so based on your experience we will calibrate on exact title:

  • Associate: 1-3 years of experience
  • Senior Associate: 3-5 years of experience
  • Manager: 5-7 years of experience

Qualifications

  • Must be self-motivated and able to work independently, deal with ambiguity
  • Demonstrate strong organizational skills and ability to multi-task
  • Excellent verbal/written communications and interpersonal skills
  • High attention to detail
  • Ability to partner with cross-functional stakeholders
  • Experience with healthcare preferred

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • LookerAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SlackCollaboration
    • ZoomCollaboration

Location

Our office is located in Manhattan, near the Empire State Building. The area is lively and has great food and transportation options!

An Insider's view of Formation Bio

What’s the vibe like in the office?

The space is very open which makes it easy to collaborate and engage with different teams across the organization. People are very welcoming, supportive, and friendly. There is always a variety of different food and drinks available in the kitchen, in addition to foods that co-workers bring in for everyone to taste!

Joseph Frappaolo

IT Support Technician

What projects are you most excited about?

The project that excites me most is our new hire onboarding program because of the impact it will have on our company. Though we have a robust onboarding program in place already, we have the opportunity to think creatively about how to make the experience even better for our new hires, from the moment they accept our offer.

Erin Siegel

Senior People Operations Manager

How has your career grown since starting at the company?

I started working at Formation Bio in July of 2018. I joined the company as a Clinical Research Coordinator and was allowed to grow and adapt into new roles as the company's business model shifted. I transitioned into working as a Clinical Trial Associate after a couple of years, and now have over a year of experience as a Clinical Project Manager!

Gurpreet Singh

Clinical Project Manager

How has your career grown since starting at the company?

Formation Bio has given me the opportunity to take ownership over big projects and work streams, allowing me to have an impact on key functional business areas.

Maya Dongier

Senior Accounting Manager

What are Formation Bio Perks + Benefits

Formation Bio Benefits Overview

Formation Bio is nothing without its employees, so they are well taken care of! We offer comprehensive benefits that span from insurance to 401ks, with added perks like a pet-friendly office. Come meet our office dog, Rosie!

Culture
Open door policy
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Yearly retreat and holiday party, regular team events and outings!
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Virtual coaching services

More Jobs at Formation Bio

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Formation BioFind similar jobs like this