Vice President of Operations

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LeafLink is a SaaS marketplace platform that provides licensed cannabis dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage their operations and scale. With over 2,600+ dispensaries and more than 850+ leading brands in 15 states and territories. LeafLink is setting the industry standard for how cannabis brands and retailers work together. Our team, backed by funding from leading VC's, is poised to define the cannabis wholesale market. LeafLink was also just named one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise' for 2018, joining the ranks of Amazon, Slack, and VMWare and we are hungry for more!

LeafLink seeks a Vice President of Operations to join our growing team in New York. This role will report directly to our Chief Executive Officer, working closely with team leaders on the Sales/Expansion, Client Experience, Marketing and Engineering teams across North America. The VP of Operations will primarily focus on designing and executing new strategic initiatives, aiding the team in financial reporting and basic project modeling as well as an openness to leading the charge on a number of other opportunities for our rapidly-scaling organization.

This role is for self-starters and entrepreneurial-minded individuals who believe execution is everything. You are a good fit for this position if you are a goal-oriented overachiever, inherently positive and direct individual willing to explore new paths that require rapid-learning.

Experience Needed:

  • 5-10 years relevant experience in venture-backed startups, ideally from ground-up to late-stage series round companies
  • Ability to quickly get up to speed and identify key issues to develop and execute a go-to-market strategy
  • Understanding of business functions including, but not limited to launching Strategic Initiative, Revenue Lines, Human Resources, Finance and Marketing
  • Design and implement business strategies, plans and procedures w/ exposure to legal counsel/documents, new teammate hiring and a wide range of vendors/consultants
  • Ability to both work and lead a room, instilling excitement, positivity and a clear path to success, leading teammates to new levels of performance and dedication
  • Skilled at working across teams and territories to align overall companies goals with unique challenges in new markets
  • Experience in fundraising, e-commerce or SaaS-enabled marketplaces is a plus
  • Knowledge and experience in the cannabis industry is a plus
  • In-depth experience with Excel modeling and the Google/MS Office Suite
  • Working knowledge of data analysis and performance/operation metrics
  • Excel in fast-paced start-ups, excited by a rapidly changing industry

What You’ll Do:

  • Analyze goals and metrics helping set comprehensive goals for performance and growth
  • Write and submit plans, reporting and metrics to the CEO, including regular investor reporting
  • Design and implement plans related to operational efficiency
  • Aid in planning and monitoring daily business ops across our 6 offices, primarily focuses in our NY and LA co-HQ’s
  • Explore opportunities related to scaling a b2b marketplace including, but not limited to shipping solutions/distribution, payments, advertising and marketing
  • Establish policies that promote company culture and vision
  • Maintain strong knowledge in the rapidly developing regulatory/legislative structures of the cannabis industry across all territories.
  • Travel as needed, both domestically and internationally

Benefits:

  • Healthcare + Flexible Vacation Policy
  • Dynamic Office Environment, New Space in FiDi NYC
  • Competitive Salary & Stock Options
  • Team Events + Cool Swag
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • VueLibraries
    • DjangoLibraries
    • DjangoFrameworks
    • VueFrameworks
    • AWS RedshiftDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • LeafLink CRMCRM
    • MailChimpEmail
    • Google InboxEmail
    • SlackCollaboration
    • ZoomCollaboration

Location

In the heart of the Financial District, we're accessible to most subway lines, the path train, and ferries, with almost too many lunch options!

An Insider's view of LeafLink

How do you collaborate with other teams in the company?

On a large scale, the LeafLink team collaborates during “Huddle Booze Report” (HBR), a biweekly meeting where team leaders present on company KPIs, accomplishments, and challenges (with some beers). Every member of the team is welcome to comment or ask questions, bringing forth their thoughts and ideas.

Claire

Director of Operations, Marketplace

How do you make yourself accessible to the rest of the team?

As co-founder and CTO it’s important for me to maintain official communication channels with teams and individuals. We have various meetings that bring leadership together with teams which include sprint demos, retrospects, daily standups and one on one meetings. Open communication supports alignment and productivity something we are all about here

Zach

Co-Founder and CTO

What are LeafLink Perks + Benefits

LeafLink Benefits Overview

LeafLink provides:

- Flexible PTO to give our employees a little extra R&R
- Competitive compensation and 401k
- Learning and Development stipend
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink’s success

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Leaflink offers voluntary long-term and short-term disability plans.
Dental insurance
LeafLink's dental plan has no deductible and covers 100% of preventative services, including X-rays, and has a $5 co-pay.
Vision insurance
Our vision plan covers annual eye exams and lenses after a $20 copay. Frames and contact lenses are covered up to $100 annually.
Health insurance
Leaflink offers a range of Aetna plans that cover both in network and out of network providers, and have copays as low as $20. We also have complimentary enrollment in One Medical and Teladoc.
Life insurance
Our voluntary Life Insurance plans offer our employees financial stability and security.
Pet insurance
Wellness programs
LeafLink offers discounted Gym memberships to its full time employees.
Mental health benefits
Financial & Retirement
401(K)
LeafLink's 401k plan offers a broad range of available funds, including Vanguard, Fidelity, and American Funds.
Company equity
LeafLink offers stock options through our Stock Option Plan.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Leaflink's Flexible PTO policy allows our team to execute ferociously, with the knowledge that they will be able to rest and recharge when they need to.
Generous PTO
Paid volunteer time
Paid holidays
Leaflink offers 11 days per year for Major Holiday observance.
Paid sick days
Office Perks
Commuter benefits
LeafLink offers pre-tax commuter benefits to all full time employees.
Company-sponsored outings
LeafLink has quarterly team outings, an annual holiday party, and an annual incentive trip.
Free snacks and drinks
LeafLink offers unlimited snacks, tea and coffee.
Some meals provided
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
LeafLink has a generous annual budget for attending industry conferences and events.
Lunch and learns
Promote from within

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