VP, Learning & Development at Latch

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Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

The VP, Learning & Development will be responsible for creating a learning culture at Latch through needs assessments, career planning and focussed development programs for all levels of our talent globally. Working closely with each leader, the VP, L&D will ensure that employees understand the career path available to them and how to get there.  

Responsibilities:

  • Analyze and understand existing development gaps and identify learning & development  program needs company wide
  • Partner with senior leaders and the People Team to understand the specific skills required of managers, leaders and executives. Provide thought leadership on a leadership model to be incorporated into all aspects of our people processes and program
    • Design and deliver a suite of highly effective solutions, with close alignment to the business OKRs, that elevates management & leadership capability and organizational performance. Solutions should be blended and may include formal learning programs, experiential learning assignments, online learning tools, assessments and feedback, coaching, etc.
    • Develop and implement communication plans that engage people in management & leadership development solutions
    • Implement comprehensive evaluation strategies aligned to key people metrics
  • Review the measurement of all training programs to ensure alignment with overall business OKRs and include mechanisms for ongoing analysis
  • Lead the organization for the sourcing, implementation and training of an appropriate learning management system (LMS) that includes the organization’s learning, development, compliance, and other needs
  • Ensure all development programming is equitable and actively builds support for the engagement and development of minority team members at the company
  • Lead efforts to enhance the organizational bench strength and retention of senior leaders and key talent through talent assessments, succession planning, career pathing, and performance management
  • Develop a network of partners, building strong relationships: source, contract, and collaborate with internal and external subject matter and content experts, business partners, and vendors on the design of leadership development initiatives
  • Develop executive coaching pool and provide individualized executive coaching as required
  • Serve as an internal consultant to businesses & HR on matters of management & leadership development
  • Collaborate with key stakeholders (Executive Leadership and HR business partners, etc.) to ensure solutions are relevant, drive key business outcomes and align to key talent strategies across the company
  • Be a champion for innovation in the talent development space
  • Drive best practices and integrate into Latch processes – while also knowing what other best in class companies are doing

Qualifications:

  • A minimum of 10 years of experience in building and scaling employee, management and leadership development programs for a global organization
  • Extensive knowledge of Management, Leadership and Executive development including management and leadership development programs, succession planning, assessments and executive coaching
  • Broad global perspective and the ability to lead with cultural sensitivity across a diverse, global organization
  • Successfully driven large-scale global programs to completion within time and budget
  • Well-versed in digital learning, just-in-time/micro-learning, and blended learning strategies
  • Proficient in LMS and Talent Development technologies
  • Experience with learning evaluation and people analytics
  • Knowledge of industry trends and the latest research

Founded in 2014, Latch now has 300+ team members working to reimagine modern buildings of today and drive evolution for the cities of tomorrow. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our ​core values​: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

We embrace diversity and strive to create an inclusive and equitable environment for all.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • HTMLLanguages
    • ReactLibraries
    • AngularLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SlackManagement
    • SalesforceCRM
    • NetsuiteCRM
    • GmailEmail
    • MarketoLead Gen

Location

We are located just a quick walk from both Hudson Yards and Penn Station in New York City.

What are Latch Perks + Benefits

Latch Benefits Overview

We are a team of just over 200 employees, all of whom are passionate self starters with unique backgrounds and unexpected stories. We offer unlimited time off, a competitive health package, and the opportunity to work in a creative, dynamic, and fast-paced office environment.

Culture
Volunteer in local community
Latch participates in local volunteer activities to connect with our community. Past events have included urban farming, canning and composting, and holiday sock drives.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Latch boasts employee-run committees such the Mental Wellness Committee, Committee to Combat Systemic Racism, and Latch Ladies. More committees always in the works!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Latch also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Latch employees receive unlimited flex PTO and sick days.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Latch hosts company outings Semi-annually.
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Latch offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Latch hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
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