Wholesale Coordinator

| Greater NYC Area
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Looking for a job to get you out of bed?

The Wholesale Coordinator will be responsible for providing administrative support to the wholesale team as well as serving as a liaison between the team and other departments such as finance and customer experience. The Coordinator will also serve as a point of contact for wholesale accounts, and will be responsible for onboarding new accounts, compiling reports, identifying any order issues, and following up on billing and order issues.

Casper (casper.com) is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, and its product line has expanded to include sheets, pillows, a matching foundation, and a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, and its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you’re not catching zzz’s, this is what you’ll do

  • Provide administrative support to the US wholesale teams
  • Compile reports and provide analysis to identify order issues, billing discrepancies, and shipping problems
  • Serve as a liaison between the wholesale team and customer experience and finance
  • Work with account managers to approve purchase orders and ensure timely shipping and deliveries
  • Coordinate with Operations to ensure inventory levels for all partners
  • Support research of potential partnerships
  • Onboard new retail accounts and follow up with accounts regarding their billing, shipping, and orders
  • Respond to account inquiries and escalate as necessary

Our dream candidate has...

  • A BA or BS in Marketing, Communications, or a similar field
  • Passion for retail and e-commerce
  • Exceptional organizational, verbal and written communication skills, and attention to detail
  • A customer-oriented, self-starter attitude
  • 2 years experience in a related field or similar role

The syrup on your waffles

  • Salary to pay your bills, and a potential bonus for some splurging.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...).
  • 401K program so you have some savings for later in life.
  • Extra cash incentives for being healthy and fit (we actually give you money to track your sleep!).
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • A full gifted bed set when you join (mattress, sheets, pillows, the works)!

If you dream about this stuff this job is probably right for you. We look forward to learning more about you, but if you’re feeling sleepy, take a nap before applying!

 


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Location

3 World Trade, New York, NY 10007

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