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Workplace Coordinator

| Greater NYC Area
As the Workplace Coordinator at Skillshare, you’ll be responsible for overseeing the day-to-day maintenance of the office and ensuring that employees (current & future!) are set up for success. Our goal is to make Skillshare one of the greatest places to work, and with your help, we’ll ensure Skillshare’s poised to scale and grow in the coming years.
This role will give you exposure to the exciting world of a fast-paced startup, whether you’re looking to jumpstart a career in people operations and recruitment or to work with (and learn from!) an amazing team of motivated, mission-driven colleagues. This is a great opportunity for someone with strong organizational and communication skills who is excited to learn more about how rapidly growing teams operate.

What You’ll Do:

  • Office / facilities operations: Oversee day-to-day maintenance of the office so everyone can operate at full-speed. Manage catered lunches, weekly groceries, office supplies, and vendors, including building, cleaning, and IT services. If the dishwasher breaks...you’re on deck -- you know who to call and how to get it fixed in no time. Be ready and willing to troubleshoot across the board!
  • Help build a vibrant company culture: Prep for teamwide meetings, welcome new hires with equipment and swag, and coordinate internal events/happy hours. You’ll ensure we are celebrating the milestones -- anniversaries, birthdays, life events, and major team wins!
  • Support our recruitment efforts: Help schedule candidate interviews and keep the pipeline filled and moving by sourcing qualified candidates.
  • Go-to person for admin support & requests: Act as the point of contact on time-sensitive requests, route questions to the appropriate person/stakeholder, oversee communication with remote employees regarding travel and visits to the HQ, schedule meetings, maintain integrity of internal tools/systems (such as Gmail, Slack, 1password), and assist in onboarding and offboarding procedures.
  • Initiate ad hoc projects: What could we be doing better/smarter?

Who You Are:

  • You are a natural communicator and have the ability to communicate with people at all levels within the company and external vendors.
  • You’re a self-starter and problem-solver who is willing to roll up your sleeves and get scrappy! You are resourceful and overcome obstacles in creative ways.
  • You have an eagle eye for details, a knack for organization, and talent for just getting it done (and done well!).
  • You possess a warm, welcoming personality and are someone who loves people and is excited to act as the face of the organization internally.

Why you want this job:

  • Impact: You’ll play a crucial role in positioning the team to operate at its best, providing the team with access to tools and resources so we can reach our greatest potential.
  • Growth: You’ll have the opportunity to wear a lot of hats and take on more responsibility over time.
  • Our team: We have a passionate, talented team that is a lot of fun to work with.
  • Our mission: We’re doing work that matters – connecting lifelong learners around the world and empowering them to pursue their creativity.
  • Flexibility: We believe that doing your best work means living a full life. That means different things for everyone, so we optimize for trust, invest to support remote teams, have an unlimited vacation policy (with a required minimum!), and encourage work-life balance.

About Skillshare
Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to millions of members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.
Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • SASSLanguages
    • jQueryLibraries
    • ReactLibraries
    • WebpackLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • YiiFrameworks
    • MySQLDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

Our office is located in the heart of Flatiron (close proximity to 4,5,6,L,N,Q,R,W). The team loves exploring new lunch spots & taking coffee walks.

An Insider's view of Skillshare

What’s the vibe like in the office?

We balance being both focused and flexible in our office. In this kind of fluid environment, we can seamlessly ease in and out of individual heads-down time to group sessions; from meditation to collaboration; from desk to the lounge. The vibe lends us the freedom to play to our strengths and value our differences in working styles.

Jenni

Senior Product Designer

How do you collaborate with other teams in the company?

Cross-team collaboration is frequent and organic at Skillshare; we foster a uniquely friendly atmosphere of openness and shared purpose. Through cross-team threads, project-based meetings, comments on RFC's, pull request reviews, Q&A sessions, and, of course, simple conversations, collaboration commonly happens across a table or across time zones.

Justin

Engineering Manager

How has your career grown since starting at the company?

Skillshare has supported my career growth and trajectory tremendously. I started here 3 years ago on the Community team, but after discovering a passion for coding, Skillshare provided me with a mentor and on the job time to learn. It's been two years since I switched careers, and I'm so grateful that I get to come in and keep learning every day.

Callan

Software Engineer

How do you make yourself accessible to the rest of the team?

As a management team, we strongly believe in making ourselves accessible. This includes: 1:1s with direct reports, skip-level meetings, team-wide meetings, coffees with people across departments, and attending team events. More broadly, we apply the same foundational rule we all learned in kindergarten: treat people the way you want to be treated.

Sabrina

VP, Operations

What kinds of technical challenges do you and your team face?

We're in an exciting position - we have a product that we believe in and a community that believes in us. The question we face is: how can we build a platform which works for the Skillshare of today, but will scale to the needs of the Skillshare of the future? It’s not enough to keep up with growth; we must build for where our growth will take us.

Samantha

Director of Engineering

What are Skillshare Perks + Benefits

Skillshare Benefits Overview

Paid Parental Leave (Non-Gendered), Unlimited PTO, Remote Work Program, Learning & Development Stipend, Documented Equal Pay Policy, Paid Sabbatical, Catered Lunches, Company Events, Diversity & Inclusion Trainings, Health/Dental/Vision, 401(k), Equity

Culture
Eat lunch together
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Skillshare creates professional development opportunities by offering an annual budget to attend external conferences, in addition to ongoing internal learning programming.
Lunch and learns
Promote from within
Customized development tracks
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