Workplace Coordinator at DailyPay, Inc.

| Greater NYC Area
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About Us:

DailyPay is one of the fastest growing NYC based tech companies that is on a unique mission to empower America’s workforce to take control of their financial lives by disrupting archaic payroll processes and their consequences. Through rich and seamless partnerships with our clients, we have become the pioneers in providing employees real-time access to earned income daily - across all industries - so employees can pay bills on time and avoid late fees, overdraft fees, and payday loans.

Our mission is  made possible by DailyPay’s most important asset, our people. We come together through collaboration and ambition in a team-driven culture. As a result of the success we’ve seen, we are going through huge growth and are constantly looking for exceptional talent to join us. You will learn, grow, and take things on and make them your own. We can’t wait for you to join us in our journey - apply now!

The Role:

Our Workplace Coordinator role supports a multitude of operational functions in our office while maintaining a creative, collaborative and productive environment. Successful candidates will have an entrepreneurial drive, a passion for creating and maintaining relationships, the ability to manage competing priorities, strong organizational skills and possess a proactive and innovative approach to solving problems. This position will report to DailyPay’s Workplace Manager.

Responsibilities:
  • Proactively attend to the varying needs of the office to ensure all business functions are running smoothly and provide strategic and problem-solving solutions in a timely and professional manner
  • Support company-wide initiatives that improve the overall team member experience, including events, promotions, and communications
  • Address team member concerns and ensure prompt resolution
  • Foster a sense of community within the office and virtually through daily interactions and monthly special events
  • Collaborate with the Workplace team and others to develop continuous impactful and scalable process improvements aimed at providing top-notch employee experience and operational efficiencies

Facility Maintenance:

  • Own vendor relationships and provide inventory management of snacks and office supplies
  • Conduct regular quality control walkthroughs to address immediate issues, potential future issues and identify areas for improvement, when required
  • Manage food and beverage offerings to ensure quality and presentation aligns with DailyPay standards
  • Enforce space cleanliness

Support:

  • Provide first line of support for all technical and administrative issues
  • Ensure work orders, and maintenance projects are being resolved in a timely manner to ensure the highest level of team member experience
  • Work directly with DailyPay’s IT vendor to manage the needs of all members
Requirements:
  • 4 year bachelor's degree
  • Ability to work independently with limited supervision
  • Strong organizational, communication and interpersonal skills
  • Excellent customer service skills, including the ability to handle high pressure or challenging situations
  • Ability to juggle many competing responsibilities with ease (and a smile)
  • Ability to lift 35 lbs.
  • Prior experience in hospitality, customer service, project management, operations, sales, and/or retail is a plus. Experience working at a rapidly growing startup is also a plus.
  • *DailyPay’s offices are currently open to a select number of employees and this role is required to be on-site
What We Offer:
  • Competitive compensation
  • Exceptional health, vision, and dental care
  • Light breakfast, snacks, and a daily stipend for lunch
  • Employee Resource Groups
  • Fun company outings and events
  • Unlimited books from Amazon
  • Unlimited PTO
  • 401K 


DailyPay is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • tableauAnalytics
    • MetabaseAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • MoqupsDesign
    • ConfluenceManagement
    • TrelloManagement
    • HubSpotCMS
    • HubSpotCRM
    • MailChimpEmail
    • SendGridEmail
    • HubSpotEmail
    • HubSpotLead Gen

Location

We are in the heart of the financial district, with great spots to eat, grab a coffee or enjoy a happy hour. Currently working safely, mostly remote.

An Insider's view of DailyPay, Inc.

What’s the vibe like in the office?

If you like a collaborative vibe, DailyPay will be for you. Some of us put the noise cancelling headphones on and work while some of us pair up to work on a hard problem. The open office not only brings in light but also helps us work out tough problems together.

Jamie

Front End Engineering Manager

How do you collaborate with other teams in the company?

DailyPay has done a great job making it easy to work from home during the pandemic. I have the pleasure of working with integration and partnership managers and many other teams daily. Outside of scheduled calls everyone is happy to collaborate via Slack or offer time on their calendar. This is all part of what makes DailyPay a great place to work!

Ed

Strategic Partnerships Manager

How has your career grown since starting at the company?

I started in a role that was the first of its kind here and truly had the opportunity to set the bar and create my own path. Now, I'm working with the Marketing Director to build out a brand new group within our department and focusing more on strategy while training new team members and setting them up for the same growth that I've experienced.

Nicole

Partnership Experience Manager

How do you empower your team to be more creative?

By emphasizing the need to use our entrepreneurial creativity to unleash the firm’s potential. In a nutshell, I have divided the objectives of the capital markets team (CMT) into two distinct categories. The spark of every new CMT Initiative is the creative entrepreneurship to address a challenge DP faces by using our Capital Markets toolbox.”

Ghani

Senior Director of Capital Markets

How does the company support your career growth?

I started my career at DailyPay a little over a year ago as an Office Manager, and just one year later I was promoted to the Employee Experience and Culture Manager. I am very grateful to work for a company that gives me the tools I need to advance in my career and for leaders that are genuinely interested in my success.

Taylor

Senior Manager of Employee Experience and Culture

What are DailyPay, Inc. Perks + Benefits

DailyPay, Inc. Benefits Overview

Our benefits plan includes several health, vision and dental plans. You get to choose the plan that works best for you. DailyPay covers 100% of the monthly premium for a number of these plans.

PTO is unlimited. Take the time that you need. All we ask is that you hit your work goals.

Speaking of unlimited, we offer unlimited books to help spur your growth.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Virtual meditation and workout sessions!
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Seamless benefit available in office!
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
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