Workplace Experience Manager

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Want to help people get the financial protection they need — and feel confident in their choices? Policygenius is a NYC-based tech startup that makes it easy to compare and buy all types of insurance online. Since 2014, we’ve become the nation's leading insurance marketplace, raising over $52 million of venture capital and helping more than 5 million people get vital coverage for their families.

We're growing rapidly and looking for people with grit, great attitudes and creative problem-solving skills to join our powerhouse team. Come see why we’ve been voted one of INC's best workplaces two years in a row!

About the role...

Are you a people person? Do you like being on your toes in a fast-paced, ever-changing environment? Do you care about making others’ days better? We’re looking for a dynamic, enthusiastic individual to join the Policygenius People Ops team.

The People team is the anchor of Policygenius’ values and culture--and the People Ops team is the glue! You will be responsible for many elements that keep the company humming: iterating on our robust onboarding program, seamlessly managing operations & expansion of our fast-growing office, championing employee engagement & experience, and providing support on a broad set of service-oriented tasks with little supervision. You will also work alongside People Operations leadership on initiatives that align business objectives with Pg employees and management.

You will...

  • Level up our onboarding program at company, department, and new hire levels. Continue to assess and iterate on the program design and administration to stay ahead of scale.
  • Manage all aspects of office facilities and operations. This includes owning the budget, managing our food, beverage, and cleaning service vendor relationships, supervising our receptionist/coordinator, stocking our supply closet, liaising with building management, and everything in between!
  • Plan, project manage, and maintain budget for potential office space expansion.
  • Identify, conjure up, and plan creative ways to engage employees and build community--from company-wide events, to fun office team activities, to employee recognition concepts, to birthday/anniversary celebrations, to affinity groups.
  • Build and leverage relationships with internal and external stakeholders to keep the pulse on what is/is not working within the employee engagement and people ops realms.
  • Lean in on other special projects as needed by leadership.

You have...

  • Ideally 2+ years of professional experience in office operations or equivalent. People management experience a plus.
  • Experience project managing and planning for office expansions/build-outs.
  • Outstanding written communication, verbal communication, and interpersonal skills.
  • Unquestioned integrity with assertiveness, presence, and confidence.
  • Self-awareness and openness to learn and grow.
  • Exceptional attention to detail.
  • Competence in making timely, effective, principles-based decisions.
  • A self-starter mindset who is comfortable taking on significant responsibility--no matter how administrative, ambiguous, or strategic it is.
  • High level of proven productivity in a fast-paced, ever-changing startup environment.

You’ll get...

  • Company-paid health, dental, vision, life & disability insurance
  • 401(k) plan, FSA & commuter benefits
  • Flexible PTO [for relevant roles]
  • Training, mentorship and coaching from leadership
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry
  • Fun, diverse, open-minded coworkers
  • Dog companionship
  • Some fun surprises when you join… (Shhh… It’s a secret!)
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Location

Located in Manhattan's Financial District, we're conveniently located near several NYC subway stops, the NJ Path train, and across the street from the ferry terminal. The office features stunning views and is steps away from countless restaurants, including the lively South Street Seaport area.

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