Workplace Facilities Lead - New York

| Greater NYC Area
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Databases are the beating heart of every business in the world.

Cockroach Labs is the team behind CockroachDB, an open-source, distributed SQL database. We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to Make Data Easy. Are you ready to aim high and build to last?

About the Role

Cockroach Labs is growing quickly! We are looking for an experienced Workplace Operations Lead to lead our office operations at Cockroach Labs’ headquarters in New York City while also providing facilities planning and management for our global offices. As part of the Workplace Experience and Operations team, you will take an ownership role in workplace operations and global facilities management, including establishing workplace vendor relations, assisting in office build projects, real estate management, facilities systems management, global space planning and co-working platform management. You will work closely with the Workplace Administrative team to ensure consistency and facilities support standards are met across offices as well as the Culture Operations team to help facilitate company-wide events. In addition to being organized and analytical, you possess the strong business judgement and communication skills needed to interact with a variety of people and job functions both internally and externally. 

You must be based in New York for this role. 

You Will
  • Develop the facilities workplace experience guidelines for all Cockroach Labs offices, creating a positive workplace experience in-office and remotely.
  • Oversee the New York workplace operations, space planning, and workplace project management working regularly with business unit key stakeholders. 
  • Ensure the office's effectiveness, which includes but is not limited to keeping all office equipment up-to-date and managing installations and repairs.
  • Engage with employees and managers to ensure their workplace needs are met, identify new initiatives to elevate the employee experience both in the physical office and those working from home. 
  • Serve as the New York onsite and senior global point of contact for vendors, including catering, cleaning services, electricians/plumbers and all contractors needed to run the office. Research vendor options and aid in the negotiation process. 
  • Coordinate with the Culture Operations team to assist with on-site event coordination including A/V, catering needs, cleaning and security. 
  • Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local law and code.
  • Support all project and workplace planning teams for construction and move projects. 
  • Recognize opportunities to reduce maintenance expenses and ensure documentation and contracts are organized and systematically reviewed.
  • Manage all service contracts such as shipping, security, pest control and cleaning. 
  • Provide workplace budget preparation and financial planning. 
The Expectations

In your first 30 days, you will work closely with the Sr. Manager, Workplace Experience and Operations and familiarize yourself with office and facilities management responsibilities, including understanding of office build-out projects and workplace management systems. 

After 30 days, you will have built connections with department leads. During your second month, you will better understand specific departmental initiatives and goals and build relationships with core team members. You will start to work with key stakeholders in all office build-out projects and take over aspects of these projects. You will understand all key workplace initiatives and start planning for office re-entry including vendor bidding, contract negotiations and helping build facilities guidelines. 

After 90 days, you will be fully integrated onto the Cockroach Labs team. You will be overseeing aspects of all office build-out projects and working closely with vendors and key stakeholders to ensure the successful launch of the new office spaces in New York, San Francisco, Toronto, and London. You will have assisted with the implementation of space and facilities management software as well as a co-working platform trial for remote employees. 

Lastly, you will be coordinating vendor onboarding and maintenance for the global offices re-entry.

You Have
    • Bachelor's degree or equivalent experience.
    • 5+ years of workplace and facilities management experience. 
    • A resourceful and intuitive approach to problem-solving.
    • Experience working across multiple office locations. 
    • Experience with vendor management including bidding and contract negotiations
    • The ability to organize projects and multi-task responsibilities, working independently and across a diverse range of people and job functions.
    • Exceptional verbal and written communication skills with the ability to adapt to various personalities.
    • The expectation of complete confidentiality on all business matters.
    • The ability to be a team player and pitch in to help team members meet deadlines; comfortable in a fast-paced environment with constant changes.
    • Confident with a positive and friendly demeanor and/or customer service experience.
The Team

Reporting to Kitty Bromhead - Sr. Manager, Workplace Operations and Experience 

Kitty focuses on creating the best possible workplace culture and experience across the Cockroach Labs team. Originally from New Zealand, she has run operations for renewable energy companies around the globe before moving into workplace operations in the tech industry in New York. A keen snowboarder and explorer, you can now find Kitty adventuring around New York’s playgrounds with her two young kids. 

Our Benefits
  • 100% health insurance coverage (for you and your dependents!)
  • Paid parental leave (with baby bucks)
  • Flex Fridays
  • Flexible time off & flexible hours
  • Education reimbursement
  • Relocation support
Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at [email protected].
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Technology we use

  • Engineering
  • Product
    • C++Languages
    • GolangLanguages
    • ReactLibraries
    • ReduxLibraries
    • CockroachDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • AirtableManagement

Location

53 W 23rd St , New York, NY 10010

What are Cockroach Labs Perks + Benefits

Cockroach Labs Benefits Overview

Flexible Working: You are free to arrange your work schedule to meet your individual circumstances.

Wellbeing for All: We partner with Spring Health and an Employee Assistance Program to provide free counseling and support mental health on our team.

Flex Fridays: Focus on what drives and motivates you outside of core work responsibilities. This is your day to self-manage and grow in whatever way you choose.

Having Fun Together: We dedicate company time to bond over everything from trivia and karaoke to paint-alongs and fitness classes (even online!)

Team Trips: Twice a year we voyage beyond Manhattan’s shores. These might be trips to the Caribbean or to the mountains. The connections made in these environments build friendships and deepen the ties which make working together fun and productive.

Flexible Time Off: We care about productivity, not face time. Take time off when you need it.

Learning is Good: We provide $2500 annually to support learning and development through workshops, conferences, and networking events.

Paid Parental Leave (with baby bucks): We offer 12 weeks of paid parental leave to all new parents after 30 days with us, individualized transition time and re-entry support, plus $500 in baby bucks.

Health & Retirement: 100% health insurance coverage for you & your dependents; One Medical membership; Gym discounts; free Citibike membership; FSA; 401(k).

Culture
Volunteer in local community
Cockroach Labs does at least two bi-annual team-wide volunteer days, partners with BUILD NYC, and for every referral that gest hired, we donate $2,500-$5,000 to the referrer's charity of choice.
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Cockroach Labs' CREWS are groups to foster inclusivity and connection, including [email protected], Women of CRL, Infinite Colors (for neurodivergent people), and Roacher Pride. New Roachers can start one, too!
Hiring Practices that Promote Diversity
We've built a fairer hiring process including resume-blind, exercise-based interviews, implement rubrics across all of our hiring processes, and conduct regular unconscious bias training.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
100% Company-sponsored Medical, Dental, Vision, Basic Life, AD&D, and Disability Insurance for You, Your Spouse, Partner, and Dependents.
Wellness Programs
Mental Health Benefits
Cockroach Labs partners with Spring Health to provide complementary therapy sessions to all employees.
Retirement & Stock Options Benefits
401(K)
Company Equity
Equity compensation is determined by the impact we expect an individual to have in their role paired with the risk that earlier employees took in joining the company.
Child Care & Parental Leave Benefits
Generous Parental Leave
8-12 Weeks of Family Leave + $500 Baby Bucks
Flexible Work Schedule
Cockroach Work Week: In-office Monday thru Thursday, with the option to work remotely on Fridays. Core Office Hours: 10am-4pm (except Tuesday Team Meeting from 5:00pm-6:00pm)
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Pre-tax Commuter Account & Paid Citi Bike Membership
Company Outings
Monthly Company Activities & Bi-Annual Company Trips
Free Daily Meals
Lunch Monday thru Thursday & Team Dinners Every Other Tuesday
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Relocation Assistance for You and Your Family to Move to NYC
Home Office Stipend for Remote Employees
We provide each Roacher with a $1,000 budget to improve their work-from-home setup.
Professional Development Benefits
Job Training & Conferences
$1500 Learning & Development Stipend + $1500 for Associated Travel
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
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