Type: Full Time

Who we are:

We are Dataminr, the leading company that turns social media into real-time, actionable alerts. Our ability to find and deliver information faster than any traditional source has completely revolutionized how critical, relevant and actionable information reaches the news, finance, public sector and corporate security industries.

We are one of the most exciting companies to work for and have been referred to as the “super tool of journalists and hedge funds” while also receiving numerous accolades from professionals in both the corporate security area and public sector. We’ve been named to CNBC’s Disruptor 50 list in 2014 and 2016, the Forbes FinTech 50 list in 2016, added to the AlwaysOn Global 250 Top Private Companies list and received an invitation to speak at the World Economic Forum.

Headquartered in New York City and nearing 400 employees, Dataminr provides a challenging and dynamic environment where everyone feels that they have the freedom to be innovative, impactful and influential. Our culture promotes team interaction, work-life balance and the sharing of information and ideas because it empowers us to do our best work and have fun. If you want to be a part of the most interesting and exciting high-growth tech company in New York, please keep reading!

Who you are:

You're an expert multitasker. You rejoice in cultivating an efficient workplace environment and providing best-in-class hospitality and office services. Employees feel supported by your efforts to help them do their best work. You understand your role as a company culture ambassador to guests, including clients, visitors, and interview candidates.

You’re warm, energetic, organized, detail-oriented, and thrilled about the opportunity to join a fast-paced, high-growth technology company. You constantly look for ways to improve the front desk and office workplace experience.

You know from your prior experience in workplace operations and office administration that you have a passion for this field, and you are ready for an exciting new opportunity to further grow your career in this area.

Responsibilities:

• Serve as first point of contact at the front desk, representing Dataminr and our office culture with professionalism, warmth, and flawless customer service to all visitors and employees
• Welcome and assist visitors (interview candidates, clients, guests) with sign-in registration
• Answer telephones and route calls/messages as appropriate
• Receive incoming employee requests, respond, or route them to the correct Workplace team member to ensure timely and effective completion
• Assist with office management, including reception area and office space upkeep, security access coordination, trash and recycling program, vendor management, office signage, snacks and beverages account support, etc.
• Exercise a keen eye for always keeping the office tidy and in order, and proactively identify ways to make improvements
• Own traffic management of conference room reservations, and resolve meeting rooms shortages and scheduling conflicts as needed
• Assist the Real Estate & Workplace team with planning and execution of office events including meetings, lunches, parties, happy hours, and other employee-focused events
• Assist with daily all-staff lunch catering service vendor account, including menu planning, budget management, portioning and consumption statistics, etc.
• Oversee office supplies ordering and vendor accounts
• Oversee mail management, shipping, and receiving including directing express shipping vendor account
• Manage business cards vendor account and place business cards orders
• Process vendor invoices and team expenses reports
• Track new hire arrival and exiting employee processes
• Conduct new hire welcome office tours
• Perform other duties and special projects as assigned
• Be part of a team that supports fellow team members and Workplace needs of staff in branch offices in Washington DC, Seattle, WA, Bozeman, MT and London, UK, and Dublin, Ireland as needed
• Reports to Senior Manager, Workplace Operations

Desired Skills and Experience:

• Bachelor’s degree with a strong academic track record
• 2-5 years of experience in office workplace services or administration, hospitality, and/or event planning preferred
• Must be energetic, pleasant, and well-spoken
• Strong proficiency in Google Suite and Microsoft Office Suite
• Basic knowledge of Adobe Illustrator is a plus
• Ability to organize, multi-task, and manage numerous projects at once
• Ability to execute tasks with accuracy and attention to detail
• Must perform responsibilities with honesty and integrity
• Ability to adapt to a fast-paced and changing environment

Our offering of competitive benefits and perks include:

• Company paid benefits for employees and their dependents, such as medical, dental, vision, disability and life
• Flexible spending account to be used for out-of-pocket medical, transit, parking and dependent care expenses
• 401(k) savings plan
• Generous leave
• Daily catered lunch
• A kitchen fully stocked with snacks and beverages
• Discounted Gym Membership

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.