Partner Solutions Coordinator

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

EnergyHub is the nation’s foremost provider of distributed energy management software (DERMS). Our mission is to facilitate a carbon-free distributed energy future by providing grid flexibility through connected devices, including the foremost providers in electric vehicle, solar, energy storage, and connected thermostats. We are looking for a Partner Solutions Coordinator to help us drive the growth of our network of distributed energy resource (DER) and Internet-of-Things (IoT) partners. If you  like the idea of experiencing all operational aspects of a growing software business and being on the cutting edge of climate tech, this might be the job for you. 

The Partner Solutions Coordinator is an integral member of the Partner Solutions team and is vital to ensuring that our device partners receive the best help in growing and achieving goals in our grid service programs. You will work closely with EnergyHub’s Client Success, Customer Support, Marketing, Utility Sales, Finance, and Product teams to ensure that our ecosystem partnerships reflect our business goals. This person must discern where partners fit in the overall EnergyHub business model and advocate for their growth in utility programs.

Main Responsibilities

This is what you will do as our Partner Solutions Coordinator:

• Manage, assist, and facilitate the continuous improvement of partner accounts and operations, and work with other members of the Partner Solutions team
• Learn about the technical aspects of demand side management and the interaction with DER device partners and the electrical grid 
• Support with onboarding new DER device partners through contracting and technical integration in order to grow our partner ecosystem
• Aid in launching new programs, including contracting, technical setup and coordination with DER device partners
• Resolve technical and operational bugs with partners by working cross functionally with other teams at EnergyHub
• Review and approve partner invoicing and accruals to ensure accuracy
• Update internal databases including Salesforce, Monday.com, and Confluence, maintaining and distributing company-wide resources essential for partner and program growth
• Develop and document new processes addressing partner-specific operations, including FAQs, and internal workflows
• Other duties as assigned

Key Skills and Experience

To be successful in this role, you will need:

• 1-2 years experience working in climate tech, project management, operations or another relevant role, and are excited about the idea of growing in a fast-paced environment.
• Excellent written and verbal communication skills
• Organized approach to communication
• Proven organizational and project management skills, and a history of getting things done in the most efficient way.
• Enthusiasm for building relationships with internal and external teams. You have the ability to align stakeholders to reach a common goal.
• A flexible work style, with the ability to work on multiple work streams at once and independently prioritize work based on changing priorities.

Preferred Skills and Experience

• Knowledge about demand response, distributed energy resources, API integrations
• Experience with contract management

Why work for EnergyHub?

• Collaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other. 
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team!
• Gain well rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You’ll gain exposure to a broad spectrum of  IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs. 
• Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate.
• Focus on fun: EnergyHub places high value on our team culture. Happy hours and holiday parties are important to us, but what’s also important is how our employees feel every single day. 

Company Information

EnergyHub is a growing enterprise software company that works with the most forward-thinking companies in smart energy. Our platform lets consumers turn their smart thermostats, electric cars, water heaters, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power. We work on technology that already provides energy and cost savings to millions of people through partnerships with the most innovative companies in the Internet of Things.

Company Benefits

EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.

EnergyHub is an Equal Opportunity Employer

EOE, Including Disability/Vets. Reasonable accommodations are available for individuals with disabilities throughout the application process. If you are a person with a disability needing assistance with the application process, please contact [email protected]. 

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.  By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

EnergyHub understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.