Staff Product Designer, Seller Experience

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.

From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

We are seeking a highly skilled staff level product designer with a specialized focus in enterprise design, e-commerce and tooling to join our Product Design team. You will play a pivotal role with your deep understanding of all facets of the design process in reshaping our seller experience through optimizing ambiguous workflows and developing powerful solutions that enable sellers to be successful across the platform. 

• Develop and execute design strategies that align with the company's vision and objectives, with a strong emphasis on enterprise-level solutions and complex workflows.
• Design tools that empower sellers to accomplish tasks more efficiently, automating repetitive processes and enhancing productivity on the platform.
• Advocate for a seller-centric design approach, conducting user research, usability testing and other means to gather feedback and inform design decisions ensuring we build for seller efficiency. 
• Create and iterate high-fidelity designs and prototypes that effectively communicate your design concepts, ensuring consistency across the platform.
• Work closely with cross-functional teams including Product Management and Engineering to analyze, optimize and streamline complex seller workflows, ensuring alignment of business goals and user needs.
• Provide mentorship and guidance to other designers, fostering a culture of design excellence, creativity and continuous growth within the design team.
• Advocate for best practices in design, usability and accessibility while also proactively identifying areas for improvement and drive initiatives to elevate the design process.

Team members in this role are required to be within commuting distance of our New York, NY,  San Francisco, CA, or Los Angeles, CA hubs.

Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.

As our next Product Designer you should have 10+ years of experience in product design, plus:

• Proven experience as a product designer with a focus on enterprise-level solutions, e-commerce, tooling and complex workflows.
• Excellent portfolio showcasing your design skills, thought process and product impact.
• Expertise in design and prototyping tools (e.g. Figma, Adobe Creative Suite, etc.)
• Deep understanding of user experience design principles and testing methodologies.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple concurrent projects.
• Excellent communication, collaboration and presentation skills allowing you to clearly and succinctly articulate your work and rationale to both technical and non-technical stakeholders.

For US-based applicants: $205,000/year to $275,000/year + benefits + equity 

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
  • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.