Lead product development and strategy for Marble's patient experience, focusing on consumer needs, AI integration, and organizational culture.
About the role
What you’ll do
Qualifications
Help transform mental healthcare for millions of kids nationwide as Marble’s next product leader. We're looking for a world-class PM to architect and scale our patient experience. Working with a cross-functional team of engineering, operations, and design teammates, you’ll own Marble’s patient interface at every step of the patient journey. This role sits at the heart of Marble’s mission to build a new mental healthcare system for kids, so if you are an ambitious product leader motivated by hard problems and real-world impact, we’d love to meet you.
- Architect beautiful patient products that create access to quality care today
- Patient conversion - onboarding, triage, and care matching
- Patient retention - engagement, support, and re-routing
- Patient outcomes - measuring and reporting patient therapeutic progress
- Deploy AI to unlock a new therapy paradigm tomorrow
- Patient interaction - we see an opportunity for AI to amplify our therapists’ impact, and to reach kids between sessions when they need it most. And we believe that our model — which brings schools, therapists, payers, and patients onto a single operating system for the first time — uniquely positions us to realize this opportunity. As the PM of our patient experience, you’ll shepherd this vision into reality.
- Shape the strategy and culture that will define Marble for years to come
- Product culture — we are a product-first organization with a product-first vision. As a product leader, your mandate is not just to build products in your immediate purview, but to help elevate the organization as a whole through the strategy that you set and the cultural principles you espouse.
Requirements
- 6+ years in product management roles, including consumer-facing
- Experience building products 0→1, and scaling products 1→10
- NYC-based and able to work from our SoHo office 2+ days/week
Bonus
- Prior startup or early-stage experience is strongly preferred
- Prior AI product experience
- Prior experience in the healthtech space
Ideal traits
- 🔮 Psychic - Product Sense
- The ability to deeply understand consumer needs, behaviors, and pain points, often before customers can articulate them themselves. This includes skill in user research, pattern recognition across customer feedback, and an intuitive sense of what will resonate with target users.
- ♟️ Chess Master - Strategic Thinking
- The ability to focus on high-impact initiatives and say "no" to distractions. This includes balancing short-term wins with long-term vision, making tough trade-off decisions with limited resources, and maintaining focus on what truly matters.
- 🕵️ Detective — Analytical Thinking
- The ability to meticulously gather evidence, connect seemingly unrelated data points, distinguish signal from noise, and follow the trail of metrics to uncover hidden insights that others miss.
- 📜 Storyteller — Communication
- The ability to craft compelling narratives about the product vision, translate complex ideas into simple concepts, and tailor messages appropriately for different stakeholders (users, team members, investors).
- 🧑🔬 Catalyst - Urgency + Iteration
- The ability to design lightweight tests, validate hypotheses quickly, and iterate based on real user data. Knows how to test critical assumptions with minimal resources.
- Enables and elevates the people around them with strategic clarity, intentional feedback, and genuine empathy. A talent magnet.
Top Skills
AI
Analytics
Product Management
User Research
Marble Health New York, New York, USA Office
521 Broadway, New York, New York, United States, 10012
Similar Jobs at Marble Health
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
Lead product development for Marble’s school mental healthcare solutions, collaborating with cross-functional teams to enhance school partnerships and care coordination.
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
The Product Engineer will build impactful products, own technology architecture, mentor teams, and advocate for user needs in a health tech startup environment.
Top Skills:
AWSNext.JsNode.jsPythonReactTerraform
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
The Provider Growth Lead will build and scale the provider acquisition engine for Marble, working closely with leadership to develop workflows and processes for growth in new states. Responsibilities include sourcing, evaluating, and activating therapists, and creating systems for tracking progress.
Top Skills:
AtssCrms
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
