About Us:

At DailyPay, we are helping to reinvent the employee experience, starting with its most basic component — pay. We do this by disrupting archaic and transactional payroll processes and creating innovative ways for employees to access and save their earned income, before payday. Through engaging and enriching relationships with our partners, we have become the leader in providing employees on-demand access to their earned income — across all industries — allowing them to exert greater control over their pay and to improve their financial health. 

Our mission is made possible by DailyPay’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At DailyPay, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative pay experience and to empower America’s workforce with the ability to truly harness the power of their pay and take control of their financial lives.

The Role:

We are looking for an Associate Product Manager to work on a redesign, and eventual support, of our proprietary Agent portal for managing calls from our users. The role will focus on understanding our Support team structure and taking our product that allows early access to earned wages to the next level as we onboard Fortune 500 partners who will offer DailyPay as a perk to their tens of thousands (sometimes hundreds of thousands) active employees.

You're a hands on problem-solver and are deeply passionate about UI/UX with a great attitude and you’re at your best when moving a project from ambiguity to clarity. You're equally comfortable talking tech with engineers, numbers with finance, and strategy with leadership, as well as pitching in on day-to-day efforts across the business. You pay attention to people, have a strong sense of purpose and integrity, deep emotional intelligence, and just want to get things done.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Be the voice of the user for Support platform and understand problems and challenges that inform building solutions to address them
• Manage the Support feature development from design, user flows, user-stories, QA, documentation, and release
• Work closely with in-house engineers to iterate and build product enhancements
• Contribute to internal product roadmap and manage backlog
• Execute on product vision in collaboration with other product managers and technical leaders
• Be the subject matter expert for the product area and act as a product evangelist internally and externally

What You Bring to The Team:

• 1-3 years Product Manager experience
• Technical and data-analysis skills, including SQL
• Outstanding communication and interpersonal skills
• Experience in UI/UX design a plus
• Meticulous and detail-oriented
• Experience gathering requirements from multiple stakeholders and codifying it into actionable user stories
• Experience in Support or fintech products and startups a plus
• Flexibility, determination, and high degree of emotional intelligence 
• Strong appreciation for the Oxford comma a plus
• Occasional need to work outside of normal business hours as required to support customers may be required

What We Offer:

• Competitive compensation
• Exceptional health, vision, and dental care
• Employee Resource Groups
• Fun company outings and events
• Unlimited books from Amazon
• Unlimited PTO
• 401K with company match

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.