Director of Product - Ecommerce Payments

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Are you looking to join a rocketship?  Are you ready to build a business that is redefining an industry and launching products that help members improve their mental and physical well being? Do you love partnering with and leading teams, obsessing over customer experience and building businesses that scale?  If so, keep reading...

RESPONSIBILITIES

  1. Peloton is looking for a Director of Product- Ecommerce Payments to build out our global payments infrastructure. This leader will be responsible for setting the roadmap, building the product team and partnering with tech, finance and International teams to deliver.
  2. Set vision: Build the product vision and create a roadmap for Peloton payments globally that expands Peloton’s ability to collect payments from customers, from credit card to financing to gift cards and wallets.  
  3. Build Redundancy: Identify and onboard new payment providers to meet Peloton’s global business requirements.  Build redundancy in the payments options across marketplaces.
  4. Ensure Data Integrity: Partner with the accounting team to define purchase and post purchase (returns, refunds, cancelations, partial cancelations, etc) financial workflows to ensure data financial integrity.
  5. Build automation: partner with tech and accounting to build automation across all transactional ecommerce workflows
  6. Tooling:  build customer service tooling and workflows to manage post purchase financial transactions
  7. Scale Warranty program:  expand warranty program across products and marketplaces.
  8. Build for scale: You will partner with the ecommerce tech team to deliver the roadmap that balances feature development with long term scaling. 
  9. Obsess over customers:  you will drive market research, user research, data analysis and user testing that informs product requirements to build the leading ecommerce platform for connected fitness. 
  10. Think big: Internally, this role will inspire the organization to think differently and innovate around payments. You will provide thought leadership that will help the team scale as.

QUALIFICATIONS

  • Bachelor’s Degree
  • 10+ years of work experience in product management roles working with engineering teams. D2C ecommerce a big plus.  
  • 5+ years managing and leading teams of product managers and designers.  You have led a product team for a business that has achieved significant scale over a short period of time.  A big plus if the company has achieved annual revenue in excess of $1BN
  • Excellent written and verbal communication skills, comfortable presenting to large groups and executive teams.
  • Strong customer obsession: you enjoy obsessing over getting the customer experience right
  • You earn trust with your direct team and stakeholders: you listen, you are inclusive, you treat others with respect, and you are willing to be vocally self-critical
  • Hire and develop the best:  you value coaching your team and developing leaders. You have a demonstrated track record of hiring strong talent and moving them through the organization
  • Passionate self-starter, decisive and able to move with speed to implement ideas
  • Data driven - you lean on data to make decisions and when you don’t have data, you search for customer anecdotes to gain insights
  • You are a builder-- you like to invent on behalf of customers.  You are comfortable working with ambiguity.

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • LookerAnalytics
    • TableauAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with Nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Peloton's dental plan covers up to $3000 of expenses.
Vision Benefits
Health Insurance Benefits
Peloton covers up to 90% of premiums for high deductible health plans.
Life Insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet Insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness Programs
Onsite Gym
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental Health Benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Retirement & Stock Options Benefits
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) Matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Child Care Benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous Parental Leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Remote Work Program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Family Medical Leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Team Members receive 48 hours of sick time up front.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational Clubs
Relocation Assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness Subsidies
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home Office Stipend for Remote Employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Professional Development Benefits
Tuition Reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Diversity Program
Promote from within
Continuing Education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.
More Jobs at Peloton267 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Project Mgmt
new
New York
Operations
new
New York
Developer
new
New York
Operations
new
New York
Marketing
new
New York
Project Mgmt
new
New York
Project Mgmt
new
New York
Developer
new
New York
Product
new
New York
Operations
new
New York
Operations
new
New York
Data + Analytics
new
Remote
Operations
new
New York
HR + Recruiting
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
Finance
new
New York
Operations
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
Operations
new
New York
Data + Analytics
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Operations
new
New York
Operations
new
New York
HR + Recruiting
new
New York
Data + Analytics
new
New York
Project Mgmt
new
New York
Design + UX
new
New York
Developer
new
New York
Project Mgmt
new
New York
Design + UX
new
New York
HR + Recruiting
new
New York
Design + UX
new
New York
Project Mgmt
new
New York
Developer
new
New York
Operations
new
New York
Operations
new
New York
Finance
new
New York
Product
new
New York
HR + Recruiting
new
New York
HR + Recruiting
new
New York
HR + Recruiting
new
New York
Product
new
New York
Data + Analytics
new
New York
Product
new
New York
Developer
new
New York
Sales
new
New York
Project Mgmt
new
New York
Content
new
New York
Project Mgmt
new
New York
Operations
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Developer
new
New York
Design + UX
new
New York
Developer
new
New York
Product
new
New York
Developer
new
New York
Product
new
New York
Design + UX
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Project Mgmt
new
New York
Design + UX
new
New York
Design + UX
new
New York
Content
new
New York
Internships
new
New York
Data + Analytics
new
New York
Operations
new
New York
Product
new
New York
Operations
new
New York
Operations
new
New York
HR + Recruiting
new
New York
Data + Analytics
new
New York
Design + UX
new
New York
Finance
new
New York
Content
new
New York
Developer
new
New York
Operations
new
New York
Developer
new
New York
Developer
new
New York
HR + Recruiting
new
New York
Product
new
New York
Data + Analytics
new
New York
Operations
new
New York
Data + Analytics
new
New York
Project Mgmt
new
New York
Developer
new
New York
Finance
new
New York
Product
new
New York
Operations
new
New York
Developer
new
New York
HR + Recruiting
new
Remote
Operations
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Developer
new
New York
Developer
new
New York
Design + UX
new
New York
Developer
new
New York
HR + Recruiting
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
HR + Recruiting
new
New York
Operations
new
New York
Project Mgmt
new
New York
Marketing
new
New York
Developer
new
New York
Content
new
New York
Developer
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Operations
new
Remote
Operations
new
Remote
Developer
new
New York
Data + Analytics
new
New York
Internships
new
New York
Content
new
New York
Content
new
New York
Developer
new
New York
Finance
new
New York
Developer
new
New York
Developer
new
New York
Product
new
New York
Product
new
New York
Developer
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Operations
new
New York
Marketing
new
New York
Design + UX
new
New York
Sales
new
New York
Project Mgmt
new
New York
Sales
new
New York
Data + Analytics
new
New York
Operations
new
New York
HR + Recruiting
new
New York
Data + Analytics
new
New York
Developer
new
New York
Data + Analytics
new
New York
Marketing
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Peloton's full profileSee more Peloton jobs