Director of Product Growth
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
Who You Are
Justworks is seeking a Head of Product Growth to drive the strategic vision and execution across the holistic experience for Justwork prospects including self-enrollment, pricing & packaging and the data & tools that support our revenue teams throughout the sales funnel.
The ideal candidate is a product-led growth leader who understands the art and science of the prospect funnel; they are as adept at optimization as they are building complex data systems and seamless user experiences. This individual has deep lived experience driving growth for B2B SaaS companies and a passion for collaborating closely with revenue teams to bring a compelling proposition to market.
As a strategic program leader you will define the vision and roadmap for a cluster of teams, bridging company mission and goals to develop a business rooted and customer-centric roadmap. As a people leader you will mentor and motivate a diverse cross-functional Growth team around a true north. As an executional leader you will be accountable for the delivery of your team’s roadmap and more broadly the revenue metrics you’re contributing to in collaboration with revenue teams.
If you have a passion for small business, deep empathy for your customers and a drive to win you’ll be a great fit for this role.
This position will report into the SVP, Sales & Customer Success
What You Will Work On
- Define strategy for our overall growth program including pricing & packaging, self-enrollment funnel and the holistic prospect experience - inclusive of the data system that drives it
- Drive accountability across a cross-functional program team including direct reports across product and self-enrollment sales team as well as broad set of collaborators & stakeholders
- Oversee the full lifecycle of the prospect experience inclusive of the acquisition funnel as well as opportunities for upsell, cross-sell, expansion and referral
- Fuse expertise in user experience, data-strategy and growth best practices to deliver the highest caliber prospect experience in the marketplace
- Manage a transparent roadmap in collaboration with internal teams, driving with a strong POV and desire to achieve buy-in across the organization
- Be the evangelist for product-enabled growth, leveling up all of our feature teams to think of growth enablement across our product surface area
- Build deep institutional, sector and competitive knowledge across benefits, payroll and HR space to inform your strategy and decision-making
- Perform other related duties as assigned
How You’ll Do It
At Justworks, how results are achieved is paramount for your success and ultimately result in our success as an organization. The following attributes are critical for success:
- Camaraderie - Day to day you can be seen working together toward a higher purpose.You are highly collaborative and can pivot your approach to get to the best collective outcome. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
- Growth Mindset - You champion learning above all else - both for yourself and for your teams. You are energized by navigating ambiguous problem areas and are comfortable in an ever-changing environment.
- Drive to Win - You are motivated by driving business goals, enabling customer growth and solving gnarly problems for your customers. You like to set the bar high and energize your teams to meet it.
Qualifications
- 10+ years driving product-led growth across multiple industries and customer verticals
- 7+ years in B2B2C SaaS businesses, ideally within service-wrapped products
- 5+ years’ experience managing product managers and broader cross-functional teams,
- Balanced knowledge of both acquisition funnels & expansion strategies
- A track record of shipping successful products in an agile environment with demonstrated impact
- Experience making difficult prioritization and investment decisions across complex products
- Supremely high EQ and proven ability to build relationships and navigate complex organizations
The base wage range for this position based in our New York City Office is targeted at $210,000.00 to $252,000.00 per year.
#LI-Hybrid #LI-SP1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.
Our DEIB Report and Our DEI Commitment
