Director, Product Management - Member & Partner Experiences at Happy Money

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ABOUT HAPPY MONEY 

Happy Money is a financial technology company on a mission to develop and deliver affordable, accessible financial tools and services that empower people to use money as a tool for their happiness. Members benefit from loans funded by a national network of customer-focused lending partners and designed to help them accomplish their goals. 

Backed by leading investors, Happy Money has helped nearly 205,000 members since inception – working with lending partners to fund over $3.7 billion in loans*. Founded in 2009, Happy Money has a passionate and purpose-driven employee base of approximately 400 people across the United States. For more information, please visit happymoney.com

*As of 12/31/2021


About The Role

At Happy Money, we're on a mission to transform people's relationships with their money by helping borrowers become savers. Our core product, Payoff.com, has helped hundreds of thousands of people get out of their spiraling credit card debt and on the path to saving. We value love, trust, and hustle.

Happy Money is looking for a Director of Product Management to lead our Member and Partner Experiences teams. This product pillar includes our app for members who have taken out a loan with Happy Money, our loan servicing business and technology, and a new product area that has yet to be announced for our financial partners (but is extremely exciting!). In this role you will be critical to defining our product vision and strategy, collaborating with engineering and product leadership to drive execution, and managing a team of world class Product Managers.

This is a 100% remote role (Based in the United States)

WHAT YOU'LL DO IN THIS ROLE

  • Build, mentor, and lead an outstanding team of Product Managers
  • Establish the product vision, strategy, metrics, and goals for the Member and Partner Experiences teams
  • Define and deliver compelling product roadmaps based on partner and internal needs, as well as strategic opportunities
  • Build alignment across product teams and cross-functional leaders through clear communication and strategic influence
  • Partner with functions across the company (Engineering and Design, Sales, Marketing, Operations, Risk) peers to execute on the plan
  • Connect the dots across experiences and teams to create a cohesive customer experience
  • Implement best in class product development and management practices
  • Communicate concisely and influence outcomes

ABOUT YOU

  • 7+ years of product management experience, ideally in FinTech
  • 3+ years experience building, mentoring, and leading a world-class team of Product Managers and delivering business results
  • Strong track record of product leadership and end to end ownership

Here at Happy Money, we live by our core values of Love, Trust, and Hustle and welcome all. Love is shown in how we develop meaningful relationships with everyone we interact with; whether it’s a member or your manager. Trust is shown through how we empower each other to come to work as our true selves and embrace our differences. Hustle is shown through how we fail fast and learn from our mistakes. No one is perfect, we’re all human; if this job description doesn’t exactly match your background, we encourage you to apply anyway!

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