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Director of Product

| Greater NYC Area
About Paxos:
Paxos' mission is to modernize finance by mobilizing assets at the speed of the internet.
Paxos is building a future where all assets-- from money to gold to securities--will be digitized and move instantaneously, 24/7. Settlement risk will cease to exist, so trillions of dollars of trapped capital can go to work in a global, frictionless economy.
Today, as the first regulated Trust company with blockchain expertise, Paxos is uniquely positioned to mobilize and custody them digitally.
Visit www.paxos.com for more information on Paxos and its institutional-grade products like Paxos Standard token and Paxos Confirmation Service for precious metals. Visit www.itBit.com for the crypto-asset exchange and related services including escrow, custody and OTC trading.
We are looking for a Product Development Leader to conceive, design and build scalable businesses that are product led in using the power of our platform to eliminate settlement risk. Our flagship Blockchain product, BankchainTM, has an ambitious mission to help customers digitize/tokenize any asset (equities, metals, commodities and more) and enable their movement with utmost trust and efficiency. This role will not only help shape the future of this business, but will also help set the direction for the evolution of our core platform. 
We hold ourselves to a very high hiring bar. To achieve this, we think of roles first and foremost as outcomes to be achieved, not simply a description of tasks. We have developed what we call a ‘Success Profile’ for this role, which has two sections:
  • Outcomes: Meaningful and measurable work products that have a significant impact on the team and business over a defined timeframe.
  • How to Achieve Outcomes: We have a strong point of view on how this role will succeed in achieving outcomes at Paxos. So, we have taken the Operating System of Paxos - our values - and made it relevant to this role. 

  • Use-Case Discovery: Partner with Business Development to identify, prioritize and evaluate use cases that advance our mission to eliminate settlement risk. Success is measured by validating use-cases that have Product viability.
  • Product Market Fit: Lead the effort to improve product-market fit for the relevant use case that will significantly advance the core mission. Success is measured by iteratively building and launching product features that address customer needs.
  • Customer Experience and Insights: Design and operationalize a framework for user testing that has the pulse of the customer throughout the product life cycle. Success is measured by surfacing actionable product insights that help us be agile on product roadmap evolution.
  • Product Roadmap: Own and execute a customer-centric framework to prioritize or de-prioritize aspects of the product roadmap that clearly communicates the direction of the product to both internal (engineering, business development, operations etc.) and external stakeholders. Success is measured by the ability to deliver the product roadmap with complete buy-in and alignment from stakeholders.

How to achieve the Outcomes:
Functional acumen required:
  • Have a strong understanding of Product Development from for early-stage, disruptive technologies that can transform into viable businesses.
  • Contribute to the architecture and design efforts primarily by serving as the technically-savvy voice that asks business and product questions of the engineers on their teams as the business grows.
Shared commitment to excellence:
  • Have a very high bar for what constitutes the perfect end user/customer experience and relentlessly advocate for an infrastructural approach to solve persistent problems.
  • Relentlessly obsess about the quality of the product’s impact on the customer. You constantly advocate for the best possible solution instead of taking shortcuts or accepting the most popular solution just because it's easy or quick. 
Search for the truth:
  • Be able to keep your biases about the way you’ve built products in the past aside when making product roadmap or feature decisions. Take a first principles approach to making product decisions that is grounded in the business and mission of the company.
  • When you solve problems, your solution considers the whole company, not just what is best for your product/business
Be an owner:
  • You proactively find ways to take learnings from your business/product to overcome challenges for the entire company.
  • You have a track record of anticipating changes to the product or business and can communicate these changes to the team to ensure alignment and to reduce waste. You prioritize the hard decisions while keeping your teammates informed and invested in them. [You run towards the biggest fires, not away from them.]
Real time candor:
  • Do not hesitate to voice ‘inconvenient truths’ at the right time, in front of the right audience, while making product or client facing decisions. Doing so in a way that leads to a better solution is paramount, even if it is inconvenient for others in the moment.
  • Build strong trust with cross-functional partners, particularly in engineering and the business, by disagreeing with them in an open and caring way when required, but working in earnest to activate a decision that has been made even if it goes against what you wanted to do.

Desired Experience:
  • A strong engineering or product development background with progressive growth in role scope that has led to developing complex products.
  • Experience working in highly ambiguous and fast-paced environments such as a Product-led tech startup is desirable.
  • Experience influencing either the engineering architecture or product roadmap for a complex product (such as ‘infrastructure as a service’) is an advantage.
Paxos is an equal opportunity employer. It does not discriminate on the basis of sex, age, color, race religion, marital status, national origin, ancestry, sexual orientation, physical and mental disability, medical condition, genetic information, veteran status or any other basis protected by federal, state or local law.
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • KafkaDatabases
    • WordpressCMS
    • HubSpotCRM


Paxos is located right by Grand Central, a convenient location for all commuters with plenty of food and entertainment options.

An Insider's view of Paxos

What’s the vibe like in the office?

The office vibe is positive, comfortable and dynamic. As Office Manager, I try to promote a 'good vibes only' mentality, periodically hosting company-wide parties and ensuring a healthy amount of celebration and fun. I keep the kitchen stocked with all natural snacks and beverages to help the team stay sharp and focused.


Office Manager

How do you collaborate with other teams in the company?

As Director of Ops, I am fortunate to manage functions that integrate broadly across the company. One of our core values is a shared commitment to excellence, so every team member is driven to get the very best results. No work is done in silos, and open communication and inclusiveness are key to achieving our goals.


Director of Ops

What does career growth look like on your team?

Paxos has a very well defined engineering ladder. We have a technical and managerial track for all engineers. Depending on the engineer's career aspirations, we provide coaching and guidance on either track. In addition to this, we try to provide unique experiences and learning opportunities that benefit the person and the company.


Head of Engineering

How do you collaborate with other teams in the company?

To promote collaboration across teams, we host frequent cross-functional team events. A few of our past events include bowling night for the operations and engineering team, as well as dinners that bring together different members from each team.

Derek Yu

Assistant Controller

What are Paxos Perks + Benefits

Paxos Benefits Overview

The company culture at Paxos thrives on working hard and playing hard. We have a fully stocked kitchen filled to the brim with hundreds of healthy snack options to get you through the day. Our team is a bunch natural collaborators who don't mind getting their hands dirty every now and then. We host a bunch of events such as monthly events, holiday parties and even a guac-off where team members compete to see who can make the best guacamole in the office!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Paxos' FSA program allows employees to contribute up to $1000 dollars for out-of-pocket medical expenses.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Paxos provides 100% company-paid medical insurance.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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