Director of Product at Electric

| Greater NYC Area
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Director of Product

at Electric AI, Inc 

New York Headquarters

Electric is a Series B startup backed by Bessemer Venture Partners, Bowery Capital, Primary Venture Partners and led by a team of seasoned entrepreneurs, operators, and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses. Through a chat interface, personalized service, and flat-rate pricing we keep our client’s email, computers, Wi-Fi and software running smoothly at a fraction of the cost and headaches normally experienced with traditional managed service providers.

Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.

Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.

The Role:

We are seeking a Director of Product Management to provide strategic product direction and leadership for our fast-paced, high growth company. The role will own the product portfolio around our real time support product, partnering closely with engineering and key cross-functional teams to conceive, develop, and ensure successful deployment of innovative software capabilities that map to customer and market needs, both external and internal.

Our ideal candidate has proven experience with lean product discovery, product process, and agile SLDC. The candidate should also have proven experience building effective teams and communicating to the executive level. This individual will work cross-functionally with business functions, primarily sales/marketing and client success teams, while driving full lifecycle product development from business opportunity and conception to competitive analysis and validation to requirements and deploying tech to “sale-readiness” and in market follow-up activities.

What you’ll do

  • Establish shared vision across the company by building consensus on priorities leading to product execution for internal and external products for customers
  • Develop and own the product roadmap for our real-time support product lines, including product strategy, setting key performance metrics for your product portfolio, and tracking against key quarterly milestones
  • Employ test and learn methodologies to validate product opportunities, using data to inform delivery
  • Define and analyze metrics that inform the success of product
  • Listen to and empathize with customers to inform and iterate on product roadmap, including conducting interviews, surveys, and user testing
  • Develop junior product managers by helping to set product strategy for them and coaching them on the mechanics of being a great product manager

Who you are

  • 5+ years of experience in product management leadership
  • 3+ years team management 
  • Proven leadership experience while scaling/growing company and product line
  • Bachelor's or Master’s degree in a related field
  • Demonstrate excellence in working in partnership with CTO, VP of Product
  • Ability to manage and motivate teams both within and outside of reporting structure
  • Proven experience owning marketing technology products and services
  • Ability to prioritize and manage multiple projects and issues in a fast-paced environment
  • Demonstrated ability to drive development and release of new software offerings
  • Ability to perform ongoing analysis and market surveying


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ServerlessFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • PeriscopeAnalytics
    • FullstoryAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

408 Broadway, New York, NY 10013

What are Electric Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
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