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Director of Product
RapidSOS is hiring! Join an advanced emergency technology start-up in transforming emergency response for hundreds of millions of people globally.
In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 350M+ connected devices directly to 911 and first responders in an emergency. Through the platform, we’re providing intelligent data that supports over 4,800 Emergency Communications Centers, protecting 90%+ of people in the US, across 150 million emergencies annually.
Partnering with innovative companies recognized as RapidSOS Ready, we’re striving to reach everyone. Together, we’re empowering a faster and smarter response by sending first responders critical data like your exact location, real-time health information, and crash data. We’re united in our commitment to a safer, stronger future where technology and people work seamlessly together to save lives.
RapidSOS is backed by top venture capital firms and the former C-suite of Apple, AT&T, Verizon, Vodafone, Virgin Group, Lucent, Raytheon, the FCC, Harvard Data Initiative, and MIT.
Video: RapidSOS 3-Min Summary Video
RapidSOS in the last 18 months:
Launch in multiple countries internationally
Doubled team size
Grew revenue 10x+
Managed 200M+ emergencies (on average 400K/day)
Helped save thousands of lives
What this role is about:
The RapidSOS team is looking for a driven Director of Product to help us build the RapidSOS platform that connects relevant IoT data from mobile devices, cars, homes, wearables, and other nodes directly to emergency response centers and first responders. By providing robust and rich data to 911 and emergency responders directly from mobile and connected devices, RapidSOS will enable a faster and more effective response that will protect communities and save lives.
As a Director of Product at RapidSOS, you will have a key role in our Product organization. You will drive planning, coordination, and delivery of product solutions. You will collaborate cross-functionally with Design, Engineering, Product, Sales and Marketing teams to create valuable product roadmaps and drive adoption of new features. You’ll thrive in this role if you enjoy working on strategic challenges as well as technical implementation details.
What you’ll do:
Own the strategy and roadmap for a major area of the product offering
Understand market dynamics and identify customer challenges that represent significant market opportunities for RapidSOS
Define and measure successful business outcomes both quantitatively and qualitatively. Assume accountability for results.
Oversee product lifecycle from ideation through launch, with a clear focus on product-market fit, product quality and the efficiency of the overall process
Collaborate with UI/UX team on frameworks used to create market segment definitions and personas
Serve as an evangelist for the overall Product / Development process. Take a lead role in shaping ways in which the Product team can evolve and grow, whether it be from a process or product perspective.
Incorporate a robust measurement/feedback framework that can be used to understand usage patterns and make business decisions and prioritization decisions
What we’re looking for in our ideal candidate:
Bachelor's degree; MBA a plus
5+ years of experience in an Agile B-to-B software product development environment
Mission-oriented and impact-driven mindset - we are building products that save lives
Autonomously makes tough decisions, particularly in scenarios where information is scarce
Proven ability to synthesize market segment needs and pain points in a concise way and translate them to an effective product roadmap
Outstanding oral and written communication, negotiation, and interpersonal skills
You care about solving big, systemic problems. You look beneath the surface to understand root causes so that you can build long-term solutions
You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen
Proven track record for being detail-oriented and highly organized, with a demonstrated ability to self-motivate and follow-through on projects
Strong sense of urgency and a mindset for ruthless prioritization
What we offer:
The chance to work with a passionate team on solving one of the largest challenges globally
Competitive salary and benefits and equity participation
A dynamic, flexible and fun start-up work environment with a highly talented team
If you're curious to learn more about RapidSOS, you can check out our full press list!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!