Director, Production Strategy & Transformation

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Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are implementing an ERP that will transform our business processes, and we are seeking a Director, Production Strategy & Transformation to join our Supply Chain & Operations team. 

Want to help us transform the travel experience? The ideal candidate is an experienced production professional with system implementation experience and a love for building processes and solving problems. You will report to the Senior Director, Product Development based in our New York City office.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our employee resource groups, Anti-racism training and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What You’ll Do

During the first 12-18 months of your role, you will be assigned as the Production Business Lead to our Global ERP implementation project. Upon the successful implementation and go-live of the solution, you will transition to be a full-time member of the Supply Chain & Operations team, taking a leadership role in the Production department. 

The role for the duration of the project is detailed below:

  • Responsible for ensuring the design of the ERP solution will satisfy the business process vision and future-state goals of the Supply Chain and Operations departments and Away, including (but not limited to) entity org structure, master data, vendor pricing / contracts, procurement (purchase req / purchase order), costing and BOM, inventory costing and management, go to market and critical processes, and vendor / partner integration

  • Be the voice of your department in key system and business process decisions

  • Drive key project deliverables, including requirements definition, process design, solution design, test planning and execution, data readiness, cutover planning and execution, and post go-live support

  • Gather required documentation including existing data sets (item master, vendor master, etc.) and SOPs, and lead data readiness activities such as data validation or cleansing

  • Design test scripts for happy path and edge case business processes, and lead solution testing and user acceptance testing for your department

  • Champion change management within your department by assessing org impact, proactively communicating updates and changes, delivering training and ensuring training materials enable continuous education, and driving process and system adoption within your department

  • Collaborate cross-functionally with other business leads and SMEs to achieve the best system and business process solution for Away

Who You Are:

  • Minimum 6 years of progressive Production and Go-to-Market experience, with at least 2 years of public company experience

  • Led or participated in at least one full system implementation (ERP or other supply chain technology system)

  • Deep understanding of master data set up and business processes including vendor management, inventory costing and management, costing and sourcing, etc.

  • Strategic thinker with an understanding of the cross-functional and supply chain / operational impact of business processes 

  • Proven ability to influence team members and act as a change agent

  • Microsoft ERP technology experience preferred (D365, AX, or NAV)

  • Experience in Vertical Retail Industry preferred

  • Team player with a "no task is too small" attitude

  • Enjoys working in a fast-paced and ever-changing environment

  • Passionate about transforming travel (but that’s a given!)

  • You can show proof of COVID-19 vaccination & adherence to HQ COVID office policies using Bindle, a secure platform that verifies vaccination status without sharing private health information, within 30 days of hire
You’ll love working at Away because:
  • We travel. We encourage you to take time to recharge outside of the office. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless. And once you’re here for three years, you’ll earn a sabbatical and a bonus to take a well-deserved trip.
  • We’re not just employees. We’re people. We offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a kitchen stocked with organic snacks and coffee.
  • We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
  • We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through initiatives like our employee resource groups, our new office in downtown Manhattan, and more, we’re building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
  • We offer competitive compensation packages. We deeply value the talent our team brings to the table, and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
  • And so much more…! You can bring your dog to work. We organize ways to give back to our local communities.

About Away:

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies” and has been recognized on TIME’s list of “Best Inventions.” To learn more, visit awaytravel.com.

EEO Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].

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Location

Away's HQ is in Soho, one of the liveliest neighborhoods in the NYC, with great restaurants, shopping, and easily accessible public transportation.

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