Group Product Manager - Commerce Transactions

| Greater NYC Area
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The Product team at Squarespace is looking for a product leader for our Commerce Transactions Platform to join us in developing next-generation merchant solutions.

We believe that the future of commerce will be propelled by compelling independent brands and we are building a suite of products to empower these businesses to succeed. You will be an important contributor to an organization that is building one of fastest growing, category-defining products Squarespace offers, already powering hundreds of thousands of businesses and billions of dollars in GMV.

The Commerce Transactions Platform team powers all of the many ways merchants sell on Squarespace, and plays an essential role in ensuring merchants can set up stores easily, driving shopper conversion through checkout and payment flows, as well ensuring merchants can scale with our platform as manage order management, fulfillment and more. You will oversee product strategy, goal setting, product reviews, career development, team culture, and group operations to ensure we build engaged teams that ship great products.

You enjoy supporting PMs whose teams solve complex, technical, and interdependent problems that directly affect user’s businesses and turning them into easy-to-use (or invisible) features. You will report to the VP of Product for the commerce business.

RESPONSIBILITIES

  • Establish a shared vision for the Commerce Transaction Team, and establish a medium and long-term strategy for your teams that creates prioritization 
  • Lead and mentor a team of product managers and senior product managers in driving customer value through hypothesis-driven development processes. 
  • Lead the hiring and development of product managers on your teams 
  • Work with Engineering and Design functional leads to create impact across the team, ensure appropriate staffing and team make-up to achieve your goals, ensure teams are making good progress against goals, and step in to help resolve blockers or challenges to delivery of outcomes 
  • Partner with user research and product analytics to uncover insights and opportunities that shape strategy and prioritization
  • Lead the definition and strategy of cross-team projects. 
  • Work with team members within the department and throughout the organization, promoting understanding on strategy and managing cross-team requirements
  • Help shape processes and standards for product management at Squarespace

QUALIFICATIONS

  • 8+ years of experience in product management (commerce technology or related field and consumer product experiences a plus)
  • 2+ years of experience leading diverse teams of product managers in collaborative environments
  • Experience applying hypothesis-driven development processes and driving user growth and engagement through experimentation, iteration, and learning
  • Keen product sense and UX design experience, with a deep empathy for customers 
  • Technical understanding

About Squarespace

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 850 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Benefits & perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

Engineering Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 20 weeks of paid family leave (includes parental), daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Time allotted for learning
All employees have full access to LinkedIn Learning.
Online course subscriptions available
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