Growth Manager

| Greater NYC Area
About Narrativ

Narrativ is a 40-person, seed-stage product recommendation platform. We build technology for brands to measure, compare and optimize their fastest growing recommendation channel -- commerce publishers. 

Shoppers are asking the Internet personal, nuanced questions from “What are the best shoes for a second round interview?” to “What is the best pillowcase to prevent hair loss?” Commerce publishers like The New York Times’ Wirecutter and Allure produce the best recommendations that answer these questions -- an unmined data source with the potential to transform a $175bn digital economy.

Why we’re special:

  • Ambitious technology: Our technology mines and organizes the world’s product data in a way that’s useful (rather than intrusive) for consumers. We built a product graph featuring 80mm SKUs enriched with $20bn of monthly cart data, making it the largest database of products matched to product recommendation.
  • Talented team: Fast Company recently named Narrativ one of the 50 best workplaces for innovators, fashion disruptor by Financial Times, and a technology pioneer by the World Economic Forum. We’re here to pursue greatness, embrace challenge and relentlessly improve every day.
  • Fast growth: We’re a diverse team -- with experience from McKinsey to Dropbox, Bloomberg to Glossier -- that’s doubling in size over the next year.

Join us for the opportunity to impact billions of shoppers on our mission to improve the value of every recommendation -- to create a better Internet for shoppers.

The Job 

Narrativ is looking to hire a Senior growth manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy.
 
You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 
 
Core Responsibilities Include:
  • Run client meetings to deliver strategic insights & tactical recommendations
  • Be the main point of contact for client questions and platform troubleshooting
  • Identify opportunities to grow spend and inventory engagement
  • Structure and execute large-scale data analysis for end-of-month reporting
  • Monitor account performance against both Narrativ and client goals
  • Design and drive customer insight strategy and dashboards
  • Manage bidding analyst to ensure daily platform bidding is optimized based on client performance goals
  • Partner with Narrativ’s engineering team to drive development of bidding optimization and account management tools including CPC algorithm, programmatic targeting, and advertiser/publisher dashboards

Requirements:

  • 4+ years in an account management function for a SaaS company (Martech/AdTech a plus) 
  • Manipulate and analyze large data sets in platforms like Tableau/ Looker/ Excel
  • Draw insights from analysis and packaging in presentations to clients
  • Build deep understanding of value drivers in recurring revenue business models
  • Client management and relationship building experience that includes
  • Working with clients to achieve their goals
  • Identifying and executing on opportunities to grow client book of business
  • Excellent communication and presentation skills

Narrativ is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • JenkinsLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • FlaskFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

We're right in the center of Grand Central and very close to Bryant Park.

An Insider's view of Narrativ

What’s the vibe like in the office?

Our office has an open layout that helps inspire collaboration, conversation and idea sharing. We are a growing start up so there is a mix between heads down work and banter. Some ideas are around how to best service our clients and others are about dooms day prepping and our water intake :)

Nathalie

Head of Talent

What kinds of technical challenges do you and your team face?

Helping our clients strategically optimize their performance with the unique and comprehensive data our platform offers is always an exciting challenge. Data can be daunting, but when analyzed the right way, is the most powerful tool to drive successful results

Greg

Growth Manager

What is your vision for the company?

Narrativ is building technology that challenges the world we live in. Those who join our team should share our passion for fixing commerce and have the courage to challenge the status quo.

We’re on a thrilling pursuit to fulfill the promise of technology and we’re building a league of extraordinary humans.

Shirley

Founder & CEO

What are Narrativ Perks + Benefits

Culture
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Narrativ is led by founder & CEO Shirley Chen. Her experience as a female founder has taught her the importance of a diverse team, a value that is shared by the entire org.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
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