Inbound Product Specialist Associate
mpb.com, one of the fastest growing online marketplaces, is building its Inbound Product Specialist Team in New York City. If you are a quick learner with strong people skills and an extensive interest in photography equipment, who is keen to work in an exciting, fast-paced, and friendly startup office environment in New York, then we would love to hear from you.
The Inbound Product Team at mpb.com is responsible for the following:
- Checking items of stock, commonly DSLRs, lenses, and cinematography equipment.
- Processing all inbound orders through our in-house software system.
- Preparing, photographing, and describing items for sale.
- Ensuring items are ready to be published to our marketplace.
- Working actively with the wider operations team to ensure that all transactions are completed efficiently and successfully for our customers.
- Proactively highlighting and solving any issues that could affect customer satisfaction or retention.
- Identifying and evolving ideas for new product features to improve the customer experience.
We are seeking candidates with the following characteristics:
- Self-motivated, self-starting, and proactive team player.
- Strong communication and interpersonal skills.
- Poise, tact, and calmness under pressure.
- Keenness to learn and progress in a fast paced, well-funded startup environment.
With an expanding team of 50+ people based out of Brighton, UK and newly opened offices in the heart of the Flatiron District of New York City, we are an energetic company of like-minded people where every employee has the opportunity to make an impact and grow with us.
An interest in photography and/or videography is also a helpful start in the product specialist team, but we do welcome those will less knowledge of our marketplace product who are willing to jump in the deep end and learn. Hours are Monday to Friday, 9 a.m. to 5.30 p.m.